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Issue Create new subdomain uses wrong directory

SiegbertG

Basic Pleskian
Server operating system version
ubuntu 24.04
Plesk version and microupdate number
Plesk Obsidian Version 18.0.66
Hello,

I try to create a subdomain "testsystem". I set up the base-directory as submomains/testsystem

Plesk always tries to use a name "test" from a previous creation-process that was from a deleted subdomain "test".

The error message is
Code:
phpinimng failed: configuration test '['/usr/sbin/php-fpm8.3', '--test']' failed with code 78, and message:
[21-Jan-2025 08:29:17] ERROR: [pool test.glodek-edv.de] the prefix '/var/www/vhosts/system/test.glodek-edv.de' does not exist or is not a directory
[21-Jan-2025 08:29:17] ERROR: failed to post process the configuration
[21-Jan-2025 08:29:17] ERROR: FPM initialization failed

I tried a server-reboot but that doesn't repair this problem. I could create the missing directory, but I think this is the wrong way and will lead to more problems in the future.

What can I do so that plesk "forgets" the incorrect created subdomain "test" and all paths and settings for it? Is there any plesk repair option for that problem?

best regards
Siegbert
 
Hi,

Please check if you have this conf file:
Code:
/opt/plesk/php/8.3/etc/php-fpm.d/test.glodek-edv.de.conf
Plesk forgot it but might have also left behind a PHP-FPM configuration file. If you do and you no longer have that subdomain in Plesk, simply remove it.
 
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