Custom mailbox size setting erased when re-opening mailbox settings page

[Bitpalast]

Username: Peter Debik

TITLE

Custom mailbox size setting erased when re-opening mailbox settings page

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Obsidian 18.0.32, CentOS 7.9

PROBLEM DESCRIPTION

When a custom mailbox size is set and saved with either buttons and the mailbox settings page is accessed again, the radio buttons still remember, that the custom mailbox size is set, but the field for the size value is empty and the drop down list for the size unit always shows "KB".

STEPS TO REPRODUCE

1) Click on any mailbox name.
2) Select a custom size setting and enter any value, for example 13. Select any unit, for example "MB".
3) Save the setting.
4) Go back to the same mailbox settings page.

ACTUAL RESULT

Size field is empty and unit field is set to KB.

EXPECTED RESULT

Size field should be filled with the actual custom size and unit drop down should be set to the previously selected unit.

ANY ADDITIONAL INFORMATION

Seen on several customer accounts, from our own admin view, but also through remote access on customer client connections.

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[Carlos S]

I have the same problem in Ubuntu 18.04.5 LTS and Plesk Obsidian 18.0.32 update 2

Any update? Thanks

 

[Bitpalast]

According to

Change Log for Plesk Obsidian

Find out about changes, additions and updates to Plesk Obsidian on an iteration to iteration basis.

docs.plesk.com

it's been solved
"Plesk now preserves custom mailbox size and units of measurements and does not reset them each time the mailbox page is opened. (PPPM-12647)"