Database Cloning Message Issue

[MorrisC]

When copy a database, plesk would copy it but hung at creating the db user, therefore, the database cloning message keeps on showing

Cloning the database xxxxxx to the database xxxxx. You will be notified of the progress by email (xxxxxxx).

Any fixes ?

*I checked if the database was copied, it showed it did but the user was not created for that newly copied one.

Thanks

 

[MorrisC]

further checking, it appears that it is the external mail server setting that is interfering it. I use port 465 with authentication required. It looks like either the firewall port 465 was not opened or the authentication has some error. Which error log should I check for smtp mail problem with MSMTP relay only mailserver (SMTP client)?

Thanks

Morris

 

[MorrisC]

Final report. If you uninstall dns server and mail server from plesk and use the MSMTP only. You need to make sure your mail relay works....I think MSMTP currently supports TLS only instead of SSL. I am trying to find the msmtp.conf...but i don't know where plesk put it. If you know, let me know! thanks!