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Database Content Missing

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Greenhorn2013, May 27, 2010.

  1. Greenhorn2013

    Greenhorn2013 Guest

    Hi all,
    i have converted an old backup from version 8.6 to 9.5.2.
    After restoring with webinterface all files are restored, but the database content is missing.

    Convert command:
    ./pre9-backup-convert convert --directory=/var/lib/psa/dumps/ xxxxxxxxxxxxxxx_2009.03.19_22.16

    if i take a look in xxxxxxxxxxxxxxx_2009.03.19_22.16 so i can see the databse dump.
    Bug or Feature? Any options?
  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
    PMM logs from /usr/local/psa/PMM/ should be investigated. Contact support team if you not found any errors and useful information there.
  3. Klaasd

    Klaasd Guest

    Same issue

    I've tried to import an 8.6 backup into 9.5.2 succesfully, but de MySQL user account is not succesfully migrated.
    When i have a look in the 'Webadmin' there are no tables visible.

    When i look in the MySQL console from the (SSH) prompt it tells me the database and the data is available! I've to reset the MySQL username and the site is running again, but it isn't prossible to manage my DB by the 'Webmin'\phpMyAdmin.

    2 issues;
    - MySQL username and password restore failed
    - WebAdmin doesn't show tables

    Kind regards,
    Klaas de Jong
    The Netherlands