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Issue Debian upgrade 8 to 9 failed

TristanA

TristanA

Basic Pleskian
Hello,

I just started the procedure to update my Debian 8 to 9.
But I have errors when I run distupgrade.helper.deb8-deb9_post.x64.sh

Code: 
root@pl1:/opt/psa/bin# ./distupgrade.helper.deb8-deb9_post.x64.sh
Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file pool/PSA_18.0.19_973/release.inf3: 0%
Downloading file pool/PSA_18.0.19_973/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.18_767/release.inf3: 0%
Downloading file pool/PSA_18.0.18_767/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.17_297/release.inf3: 0%
Downloading file pool/PSA_18.0.17_297/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.16_62/release.inf3: 0%
Downloading file pool/PSA_18.0.16_62/release.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file ppsmbe.inf3: 0%
Downloading file ppsmbe.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file sso.inf3: 0%
Downloading file sso.inf3: 100% was finished.
Downloading file PHP73_17/release.inf3: 0%
Downloading file PHP73_17/release.inf3: 100% was finished.
Downloading file php73.inf3: 0%
Downloading file php73.inf3: 100% was finished.
Downloading file PHP72_17/release.inf3: 0%
Downloading file PHP72_17/release.inf3: 100% was finished.
Downloading file php72.inf3: 0%
Downloading file php72.inf3: 100% was finished.
Downloading file PHP71_17/release.inf3: 0%
Downloading file PHP71_17/release.inf3: 100% was finished.
Downloading file php71.inf3: 0%
Downloading file php71.inf3: 100% was finished.
Downloading file setemplates.inf3: 0%
Downloading file setemplates.inf3: 100% was finished.
Downloading file pp-sitebuilder.inf3: 0%
Downloading file pp-sitebuilder.inf3: 100% was finished.
Downloading file billing.inf3: 0%
Downloading file billing.inf3: 100% was finished.
Downloading file mysql.inf3: 0%
Downloading file mysql.inf3: 100% was finished.
Downloading file apache.inf3: 0%
Downloading file apache.inf3: 100% was finished.
Downloading file nginx.inf3: 0%
Downloading file nginx.inf3: 100% was finished.
Downloading file php70.inf3: 0%
Downloading file php70.inf3: 100% was finished.
Downloading file php56.inf3: 0%
Downloading file php56.inf3: 100% was finished.
Downloading file php55.inf3: 0%
Downloading file php55.inf3: 100% was finished.
Downloading file php54.inf3: 0%
Downloading file php54.inf3: 100% was finished.
Downloading file php53.inf3: 0%
Downloading file php53.inf3: 100% was finished.
Downloading file php52.inf3: 0%
Downloading file php52.inf3: 100% was finished.
Downloading file pmm.inf3: 0%
Downloading file pmm.inf3: 100% was finished.
Checking for installed packages...
Downloading file PSA_17.8.11/plesk-17.8.11-deb8.0-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-17.8.11-deb8.0-x86_64.inf3: 100% was finished.
Downloading Extensions Catalog feed...
Downloading file PSA_17.8.11/plesk-patches-17.8.11-deb8.0-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-patches-17.8.11-deb8.0-x86_64.inf3: 100% was finished.
Downloading file PHP52_17/php52-deb8.0-x86_64.plesk17.inf3: 0%
Downloading file PHP52_17/php52-deb8.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP53_17/php53-deb8.0-x86_64.plesk17.inf3: 0%
Downloading file PHP53_17/php53-deb8.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP54_17/php54-deb8.0-x86_64.plesk17.inf3: 0%
Downloading file PHP54_17/php54-deb8.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP55_17/php55-deb8.0-x86_64.plesk17.inf3: 0%
Downloading file PHP55_17/php55-deb8.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP56_17/php56-deb8.0-x86_64.plesk17.inf3: 0%
Downloading file PHP56_17/php56-deb8.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP70_17/php70-deb8.0-x86_64.plesk17.inf3: 0%
Downloading file PHP70_17/php70-deb8.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP71_17/php71-deb8.0-x86_64.inf3: 0%
Downloading file PHP71_17/php71-deb8.0-x86_64.inf3: 100% was finished.
Downloading file PHP72_17/php72-deb8.0-x86_64.inf3: 0%
Downloading file PHP72_17/php72-deb8.0-x86_64.inf3: 100% was finished.
Downloading file PHP73_17/php73-deb8.0-x86_64.inf3: 0%
Downloading file PHP73_17/php73-deb8.0-x86_64.inf3: 100% was finished.
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 0%
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 100% was finished.
OK
Registering i386 architecture support
Synchronizing the Debian APT package index files...
Get:1 http://debian.mirrors.ovh.net stretch/updates InRelease
Hit http://autoinstall.plesk.com jessie InRelease
Hit http://autoinstall.plesk.com all InRelease
Hit http://autoinstall.plesk.com stretch InRelease
Hit http://autoinstall.plesk.com jessie InRelease
Hit http://autoinstall.plesk.com jessie InRelease
Hit http://autoinstall.plesk.com jessie InRelease
Hit http://autoinstall.plesk.com jessie InRelease
Hit http://autoinstall.plesk.com jessie InRelease
Hit http://autoinstall.plesk.com jessie InRelease
Hit http://autoinstall.plesk.com jessie InRelease
Hit https://download.docker.com stretch InRelease
Hit http://autoinstall.plesk.com jessie InRelease
Hit http://autoinstall.plesk.com jessie InRelease
Get:2 http://debian.mirrors.ovh.net stretch/updates/main amd64 Packages
Hit http://security.debian.org stretch/updates InRelease
Get:3 http://debian.mirrors.ovh.net stretch/updates/main i386 Packages
Hit http://autoinstall.plesk.com jessie/all amd64 Packages
Get:4 http://debian.mirrors.ovh.net stretch/updates/main Translation-en
Hit http://repo.zabbix.com stretch InRelease
Hit http://autoinstall.plesk.com jessie/extras amd64 Packages
Hit http://autoinstall.plesk.com jessie/all i386 Packages
Hit http://autoinstall.plesk.com jessie/extras i386 Packages
Hit http://autoinstall.plesk.com all/all amd64 Packages
Hit http://autoinstall.plesk.com all/all i386 Packages
Hit http://autoinstall.plesk.com stretch/all amd64 Packages
Hit http://autoinstall.plesk.com jessie/all amd64 Packages
Hit http://autoinstall.plesk.com jessie/all i386 Packages
Hit http://autoinstall.plesk.com jessie/all amd64 Packages
Hit http://autoinstall.plesk.com jessie/all i386 Packages
Hit http://autoinstall.plesk.com jessie/all amd64 Packages
Hit http://autoinstall.plesk.com jessie/all i386 Packages
Hit http://autoinstall.plesk.com jessie/all amd64 Packages
Hit http://autoinstall.plesk.com jessie/all i386 Packages
Hit http://autoinstall.plesk.com jessie/all amd64 Packages
Hit http://autoinstall.plesk.com jessie/all i386 Packages
Hit https://download.docker.com stretch/stable amd64 Packages
Hit http://autoinstall.plesk.com jessie/all amd64 Packages
Hit http://autoinstall.plesk.com jessie/all i386 Packages
Hit http://autoinstall.plesk.com jessie/all amd64 Packages
Hit http://autoinstall.plesk.com jessie/all i386 Packages
Get:5 https://download.docker.com stretch/stable Translation-en [585 B]
Hit http://security.debian.org stretch/updates/main Sources
Hit http://security.debian.org stretch/updates/main amd64 Packages
Hit http://security.debian.org stretch/updates/main i386 Packages
Hit http://security.debian.org stretch/updates/main Translation-en
Hit http://autoinstall.plesk.com jessie/all amd64 Packages
Hit http://autoinstall.plesk.com jessie/all i386 Packages
Hit http://autoinstall.plesk.com jessie/all amd64 Packages
Hit http://autoinstall.plesk.com jessie/all i386 Packages
Get:6 https://download.docker.com stretch/stable Translation-en [585 B]
Hit http://repo.zabbix.com stretch/main Sources
Get:7 https://download.docker.com stretch/stable Translation-en [585 B]
Ign http://autoinstall.plesk.com jessie/all Translation-en
Hit http://repo.zabbix.com stretch/main amd64 Packages
Ign http://autoinstall.plesk.com jessie/all Translation-en
Get:8 https://download.docker.com stretch/stable Translation-en [585 B]
Ign http://autoinstall.plesk.com jessie/all Translation-en
Hit http://repo.zabbix.com stretch/main i386 Packages
Get:9 https://download.docker.com stretch/stable Translation-en [585 B]
Ign https://download.docker.com stretch/stable Translation-en
Ign http://repo.zabbix.com stretch/main Translation-en
Fetched 1313 kB in 2s (546 kB/s)
Reading package lists...
Reading package lists...
Building dependency tree...
Reading state information...
E: Unable to locate package libapache2-mod-proxy-psa
E: Unable to locate package sw-tar
E: Unable to locate package plesk-libmyodbc
E: Unable to locate package psa-phpfpm-configurator

ERROR while trying to No ODBC MySQL mysql drivers found, trying /usr/lib/x86_64-linux-gnu/odbc/libmaodbc-plesk.so
Check the error reason(see log file: /var/log/plesk/install/plesk-distupgrade.log), fix and try again

But :

Code: 
# apt-cache policy libapache2-mod-proxy-psa
N: Unable to locate package libapache2-mod-proxy-psa

And
Code: 
# apt-cache policy plesk-libmyodbc
N: Unable to locate package plesk-libmyodbc

Code: 
# apt-cache policy sw-tar
N: Unable to locate package sw-tar

Code: 
# apt-cache policy psa-phpfpm-configurator
N: Unable to locate package psa-phpfpm-configurator

What should I do?
Thank you in advance for your help
 
Looks like a bug. Could you please fill a report for our developers here Reports ?
Thanks.
 
Hi,
Thanks Igor.

I think there is a real problem.
I can not even have basic Plesk commands anymore

Code: 
root@pl1:~# plesk version
open /usr/local/psa/version: no such file or directory

Code: 
root@pl1:~# ls -la /usr/local/
total 40
drwxrwsr-x 10 root staff 4096 Oct  2 13:53 .
drwxr-xr-x 11 root root  4096 Jun 20  2017 ..
drwxrwsr-x  2 root staff 4096 Jun 20  2017 bin
drwxrwsr-x  2 root staff 4096 Jun 20  2017 etc
drwxrwsr-x  2 root staff 4096 Jun 20  2017 games
drwxrwsr-x  2 root staff 4096 Jun 20  2017 include
drwxrwsr-x  4 root staff 4096 Jun 20  2017 lib
lrwxrwxrwx  1 root staff    9 Jun 20  2017 man -> share/man
drwxrwsr-x  2 root staff 4096 Jun 20  2017 sbin
drwxrwsr-x  8 root staff 4096 Jun 20  2017 share
drwxrwsr-x  2 root staff 4096 Jun 20  2017 src

I need help!

I have this error when I want to connect to the Plesk administration interface:
404 Not Found
nginx

Thanks
 
Do you have Plesk Onyx or Obsidian there? According to your Report, I see that it is Onyx, right?
 
Hello,
Do you have a solution to offer me? My server does not work anymore ... more mail sending, more administration interface ...

Thanks
 
For exemple postfix log:
Code: 
Oct  4 16:05:00 pl1 spawn[8441]: fatal: spawn_comand: execvp /usr/lib/plesk-9.0/postfix-srs: No such file or directory
Oct  4 16:05:01 pl1 postfix/spawn[8440]: warning: command /usr/lib/plesk-9.0/postfix-srs exit status 1
Oct  4 16:05:01 pl1 postfix/cleanup[8416]: warning: read TCP map reply from 127.0.0.1:12346: unexpected EOF (Connection reset by peer)
Oct  4 16:05:02 pl1 spawn[8456]: fatal: spawn_comand: execvp /usr/lib/plesk-9.0/postfix-srs: No such file or directory
Oct  4 16:05:03 pl1 postfix/spawn[8440]: warning: command /usr/lib/plesk-9.0/postfix-srs exit status 1
Oct  4 16:05:03 pl1 postfix/cleanup[8416]: warning: read TCP map reply from 127.0.0.1:12346: unexpected EOF (Connection reset by peer)
Oct  4 16:05:04 pl1 spawn[8469]: fatal: spawn_comand: execvp /usr/lib/plesk-9.0/postfix-srs: No such file or directory
Oct  4 16:05:05 pl1 postfix/spawn[8440]: warning: command /usr/lib/plesk-9.0/postfix-srs exit status 1
Oct  4 16:05:05 pl1 postfix/cleanup[8416]: warning: read TCP map reply from 127.0.0.1:12346: unexpected EOF (Connection reset by peer)
 
I'd suggest you contact Plesk Support Team. Experienced supporters will check and fix this issue directly on your server.
 
Hello Igor,
Thank you for your reply.
How to contact support? Is it free? Only in English?

Thank you.
 
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