DEFER during call 'grey' handler

[EliaGa]

Hello,
sometimes my server doesn't forward emails to other accounts, and I see in log file:

Sep 25 07:38:55 s17218468 /usr/lib64/plesk-9.0/psa-pc-remote[1151]: handlers_stderr: DEFER
Sep 25 07:38:55 s17218468 /usr/lib64/plesk-9.0/psa-pc-remote[1151]: DEFER during call 'grey' handler
Sep 25 07:38:55 s17218468 /usr/lib64/plesk-9.0/psa-pc-remote[1151]: Message aborted.

If I restart the server it works.
Can you help me?
Thank you

 

[EliaGa]

Any solution???

 

[UFHH01]

You could try to chmod the folder "/var/lib/plesk/mail/greylisting" to 775 ( standard is 770 ) and see if this solves your issue. The folder and the files inside should be owned by the group popuser and the user root.

 

[Bobbbb]

This KB article suggests whitelisting localhost...

http://kb.odin.com/en/6359

I'm using Plesk 11 so I don't know if anything related to greylisting has changed, but here is my current config that appears to be working well for me...

# /usr/local/psa/bin/grey_listing --info-server
Grey listing configuration.

Grey listing checking  enabled
Grey interval          5 minutes
Expire interval        51840 minutes
Penalty interval       2 minutes
Penalty                disabled
Personal grey listing
configuration          allowed

Server-wide black list:

Server-wide white list:
*@localhost

White domains patterns list:
*.amazon.com
*.aol.com
*.appriver.com
*.constantcontact.com
*.ebay.com
*.gmail.com
*.google.com
*.hotmail.com
*.intuit.com
*.live.com
*.mac.com
*.mail.ru
*.microsoft.com
*.outlook.com
*.parallels.com
*.rambler.ru
*.sprintpcs.com
*.verizon.com
*.verizonbusiness.com
*.yahoo.com
*.yandex.ru
*messaging.microsoft.com
*pub.verizon.net
localhost
localhost.localdomain
localhost4
localhost4.localdomain4
localhost6
localhost6.localdomain6

Black domains patterns list:

SUCCESS: Gathering of server wide information complete.