Question DNS error for all domains after adding an IP

[teds]

Server operating system version

DEbian 12.9

Plesk version and microupdate number

18.0.67

Hello,

I have a server with Plesk Obsidian and around 1,600 domains on my Plesk.

Yesterday, I tried to add a new IP address. After adding the IP, I clicked the "Reread IPs" button.

After this action, all domains on Plesk encountered a DNS error. However, when I tried to ping a domain, the original IP had not changed.
Even the domain associated with the Plesk admin panel failed.

To resolve this, I connected via SSH and used the command : "plesk bin ipmanage --reread"

After about 20 minutes, all domains were back to normal.
I am unsure whether this issue was caused by adding a new IP or by clicking the "Reread IPs" button.

Is it necessary to click "Reread IPs" after adding a new IP?

Thank you in advance.

 

[Raul A.]

Hi,
Check the panel.log at the time of the first action. It should contain information regarding what went wrong. The button and CLI command do the same thing.

You can also check the syslog regarding bind errors after the Reread IPs button was pushed.

In order to be able to use new IP addresses in Plesk they have to be added in Plesk after they are added on the server. You can click on the Reread IPs or run the command you specified.

 

[teds]

Thank fo your answer.

I have two errors in my logs that seem to correspond to the encountered issue :

1 in Plesk : Unable to find service node for ip address with id=0

1 in sytem : invalid IP address


But that's it, no further information, and nothing regarding my 1600 domain names.