Go to and Login in your Plesk Admin area.
Click on the left panel on the link SERVER
go to the dns link.
then press the link default to reset the records to their default settings, when done, add a new NS reccord
you will see 2 text fields
Enter domain name [TEXTFIELD].<domain>.
Enter nameserver * [TEXTFIELD]
at this part! leave the first line (Enter domain name) blank (dont place nothing there)
and in the line of Enter nameserver type ns1.whatever.com
do the same to add ns2.whatever.com
***NOTE: remember that we will be using whatever.com as example domain name.
now add an A reccord.
Add a DNS record
Enter domain name * [TEXTFIELD].<domain>.
Enter IP address * [TEXTFIELD]
on the Enter domain name* field just type ns1
on the Enter IP Address* type 10.10.10.2
repeat this steep and add
on the Enter domain name* field just type ns2
on the Enter IP Address* type 10.10.10.3
now go to your main DNS page and it should look like this:
DNS records
DNS records (12)
Search
Search Show All Show All Remove Selected Remove Selected
Host Record type Value
<domain>. A <ip>
<domain>. MX (10) mail.<domain>.
<domain>. NS ns.<domain>.
<domain>. NS ns1.whatever.com.
<domain>. NS ns2.whatever.com.
<ip> / 24 PTR <domain>.
ftp.<domain>. CNAME <domain>.
mail.<domain>. A <ip>
ns.<domain>. A <ip>
ns1.<domain>. A 10.10.10.2
ns2.<domain>. A 10.10.10.3
webmail.<domain>. A <ip>
Till now it is working perfect on my servers with this configuration.
Henryk
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