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domain.com/plesk-stat broken

Discussion in 'Plesk for Linux - 8.x and Older' started by webjfg, Apr 1, 2006.

  1. webjfg

    webjfg Basic Pleskian

    Jun 8, 2005
    Likes Received:
    after upgrading from 7.5.4 to 8.0.0 (fc2) user can't acces domaine.com/plesk-stat

    it ask dor the username / password but i receive error 403 You don't have permission to access /plesk-stat/ on this server.


  2. MikePaul99

    MikePaul99 Guest

    I've noticed this as well with a couple of domains, works on some but not on others. Happened before the upgrade so it's not 8.0.0 specific.
  3. !Blob!

    !Blob! Guest

    I've a big problem with /plesk-stat/ directory. I've googled, browsed this forum (and some others) - nothing.

    The question is: what is the username and password to that directory? I've couple domains configured and running smooth. With every single one I've tried the following:
    - plesk login, plesk password, FTP login, FTP password (and varieties)
    - accessing it by domain.com/plesk-stat/ domain.com/webstat/ domain.com/plesk-stat/webstat/ etc.
    ...and nothing. I can't log in.

    Debian is the OS with two weeks old Plesk 8 on board. I expected some problems but this one I can't solve by myself...

    Anyone help?
  4. MikePaul99

    MikePaul99 Guest

  5. !Blob!

    !Blob! Guest

    The owner:group of all /statistics/ IS root:psaserv. Just none of login/password combination is really working. I have no clue what's wrong.

    Ps. root:psacln is not working either...
  6. MikePaul99

    MikePaul99 Guest

    That's what I thought too, then I ran the command specified above and I was then able to access the stats.
  7. !Blob!

    !Blob! Guest

    Ok, run this command (poiting to correct directory), and.. nothing changed. Any other ideas?
  8. troymc

    troymc Guest

    I have this same problem. I also have this problem on my test box which is a fresh install of Plesk 8.0 on fc2.
  9. MikePaul99

    MikePaul99 Guest

    All I can tell you is that I ran the command above, unmodified, and it worked.

    Is your webspace outside of the /home directory?
  10. wizbones

    wizbones Guest

    Finally it works - cool beans - not sure why it isn't working for you !Blob!

    If you turn off the password protection can you at least display the stats at all? http://domain.com/plesk-stat/webstat ?

    Before applying the fix above, I could display the stats if it was unprotected but couldn't if it was.

    If you cannot display with protection off then you have a deeper issue.
  11. !Blob!

    !Blob! Guest

    Turned off password protection - working. Turned on - not working.

    Applied root:psaserv to whole statistics/ and below. Nothing changed.

    But thank you for the hint.

    The problem was ownership of password files located in pd/. My server had confixxx before, but I thought that it was wiped out completly, but no: pd/* was www-data:www-data which is not currently used in my configuration.

    The solution:
    chown psaadm:psaserv /var/www/vhosts/*/pd/*
    (instead of :psaserv it could be anything since files are 0400)