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domain doesnt work with the "www." before

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by ruizit0, Apr 15, 2009.

  1. ruizit0

    ruizit0 Guest

    0
     
    hello...
    i have this problem...

    i added a client and a domain..
    but when i access from browser to my domain with the "www." doesnt open

    this is the domain if anyone wants to test (ddesign.org)

    http://ddesign.org --> works
    http://www.ddesign.org --> doenst works

    what is the problem here ? maybe is so simple that i cant find it errrr

    thanks
     
  2. prince

    prince Regular Pleskian

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    Check if www is added as a CNAME record in the DNS section of the control panel.

    if www is added and it's resolving correctly to the ip address, the problem is due to missing host header in IIS. you
    have to contact ur host in this case
     
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