Domain suspended by backup

[bokken]

Hi all!

I'm having some problems with my "Plesk 10.1.1" on CentOS 5 x64.

Whenever i do a backup in domains, all of them go offline while the backup is running and after this all domains go online correctly, but some domains keep suspended.

I solve this issue within the mysql psa database commands:

select name, status from domains WHERE status = '4 ';
update domains set status='0' where name='domain.com';

Then the domains go online again, but I have to do this every day, with the consequent loss of service to the customer.

What's going on? Why always the same domain?

Could anyone help me?

Thanks in advance.

 

[IgorG]

As far as I remember it was fixed in one of latest Plesk releases. Try to use latest 10.3.1 version with all installed microupdates.

 

[bokken]

Hi!

I upgraded to the latest version but the problem persists, follow the same failing.

Can anyone help me?

Thanks!

 

[BoiseComputer]

I had to go into the database and change the status key to a standard disabled to get my domains going again. I now run the backups without suspend. Another bug of the latest release....

 

[bokken]

The problem persists...

 

[BoiseComputer]

I will try to look-up what I ended up doing to get it to work. It is kind of a hack to get your system back to normal, but, it seemed to work for me. Took me a while to figure it out so will have to retrace my steps.