• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Issue Duplicated emails

T

tpitserv

New Pleskian
Server operating system version
AlmaLinux 8.10 (Cerulean Leopard)
Plesk version and microupdate number
18.0.63 #4
Hi

All of a sudden I am getting reports from clients about receiving duplicated emails in the hundreds with the same Message ID.

We have recently introduced greylisting to solve a problem where the server was blocking emails with secureserver.net in the SPF record and the emails that were affected are now coming over and over.

Plesk support implemented the greylisting so I have faith in that but is anyone else experiencing the same issue?
 
Hello @tpitserv

Such issues are usually related to the issues with email delivery. For instance, the emails are not delivered correctly due to the broken/slow DNS resolution.
Anyway, it is hard to say without a deeper investigation.
I would take a look at the records in the /var/log/maillog and the DNS resolution details. Also, the current state of the /etc/resolv.conf. That should provide more details.
 
I think it is related to a recent update, our host has escalated to plesk also after experiencing a lot of reports about this.
 
If you are already in touch with the Plesk Technical Support team, I would suggest waiting for the results of their investigation.
Otherwise, we need more details to check the issue further.
 
You must log in or register to reply here.

Similar threads

Shanti
Issue Duplicate email messages from cloud-based email sending services
Replies
6
Views
3K
Shanti
Shanti
M
Resolved Steps to understand why emails are being sent from localhost instead of domain?
Replies
6
Views
5K
MHC_1
M
T
Issue DKIM signing fails for website-generated emails
Replies
1
Views
577
tessa67
tessa67
websavers
Input Make greylisting a last check in mail processing queue?
Replies
1
Views
2K
Kaspar
K
TorbHo
Issue IONOS emails rejected with "dmarc: stderr: REJECT" although DMARC check is disabled
Replies
2
Views
4K
hschramm
hschramm
Back
Top