Email Piping for osTickets

[chrisdo]

Hello,

I've successfully installed osTickets on my VHost.
Now I want to forward all mails coming to the address [email protected] to osTicket.
I followed the manuel posted by osTicket, wich links to the following blog post.
http://blog.absolutedisaster.co.uk/osticket-plesk-9-postfix-pipe-mail-to-a-progr/

When I send a mail I get the following error in my mail.log

Sep 24 11:32:39 lXXXXXX postfix/qmgr[10094]: warning: connect to transport private/pipeSupportMail: No such file or directory

I've already modified the file api/pipe.php to use "/usr/bin/php-cgi", with no success.

Does anybody know a solution?

Systemdata:
Ubuntu 10.04 LTS
Postfix
Plesk 11.0.9 #58

 

[chrisdo]

I've found my issue.
I had misspelled the pipe's name in a config-file