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Email Problem

Discussion in 'Plesk 9.x for Windows Suggestions and Feedback' started by jiarong, Oct 7, 2009.

  1. jiarong

    jiarong Guest


    I'm running on a PLESK 9.2, and Mailenable Enterprise and I'm encountering this issue:

    I have a domain abc.com that is pointed to Web Host A. All emails and website are hosted with Web Host A, and the DNS is pointed to Web Host A IP Address as well.

    I've created an account for abc.com on my server (i.e. Plesk 9.2, Mailenable Enterprise).

    *note DNS of abc.com is still pointed to Web Host A*

    If I use an email on the same server, (jiarong@xyz.com) to send an email to abc.com, it doesn't get directed to Web Host A. Instead, Plesk / Mailenable will send the email to the abc.com located on the same server.

    How can I overwrite this rule?

  2. Satoriya

    Satoriya Guest

    You need to disable Mail service for that particular domain (Plesk CP > Domains > domain.com > Mail settings > Disable)
    so Plesk mail server does not attempt to send emails locally and send as to external domain (to MX record).