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Email to one domain stays in the queue

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Pagemakers, Feb 9, 2011.

  1. Pagemakers

    Pagemakers Silver Pleskian

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    Email to one particular domain remains in the queue and refuses to send.

    We send email to this domain all the time but since yesterday nothing will sent.

    Mail to everybody else sends fine.

    I have contacted the recipient and they say they are not blocking our mail and everything else is arriving OK.

    Logs look like this.

    Feb 9 04:04:36 s15396544 qmail-remote-handlers[6282]: to=tim.smith@xxx.com
    Feb 9 04:04:36 s15396544 qmail-remote-handlers[6282]: hook_dir = '/usr/local/psa/handlers/before-remote'
    Feb 9 04:04:36 s15396544 qmail-remote-handlers[6282]: recipient[3] = 'tim.smith@xxx.com'
    Feb 9 04:04:36 s15396544 qmail-remote-handlers[6282]: handlers dir = '/usr/local/psa/handlers/before-remote/recipient/tim.smith@xxx.com'
    Feb 9 04:04:36 s15396544 qmail: 1297224276.828245 delivery 3817: deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
    Feb 9 04:04:36 s15396544 qmail: 1297224276.828312 status: local 0/10 remote 6/20
    Feb 9 04:04:36 s15396544 qmail: 1297224276.854170 delivery 3818: deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
    Feb 9 04:04:36 s15396544 qmail: 1297224276.854243 status: local 0/10 remote 5/20
    Feb 9 04:04:36 s15396544 qmail: 1297224276.867546 delivery 3819: deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/



    Any ideas? Is the fault with our server or theirs?
     
  2. Pagemakers

    Pagemakers Silver Pleskian

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    I’ve tried to send all emails in the queue with

    kill -ALRM `ps ax | grep qmail-send | grep -v grep | awk '{print $1}’`

    But nothing happens they still remain.

    If I send an email to anybody else apart from this domain is sends immediately.
     
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