Resolved Email users unable to change email address

[Lindahl]

We use Plesk Control Panel on a Linux box through MediaTemple.

I don't want to create a Plex username - our staff members should not have access to Plesk Control Panel at all. They do need an email address, however, and the webmail interface (Horde nor AtMail) doesn't allow for password changes.

At this point in time, I have change the password in Plesk Control Panel and then send users their password in plaintext. This is not acceptable, as now, I know all passwords for all email accounts. There is also no way to send an email to a user to have them reset their own password. This is a pretty standard feature on almost any password protected product out there (most products can have the user initiate the password reset email).

 

[IgorG]

however, and the webmail interface (Horde nor AtMail) doesn't allow for password changes.

Why? Have you tried this method?

 

[Lindahl]

Our interface looks different. We're using Plesk 12.5.30 and our only option is Horde 5.2.6 (though in the Plesk Mail Settings tab, it says 6.2.9 for some reason).

 

[IgorG]

Do you have this option?

 

[Lindahl]

Yeah, I do. Thanks! I clicked on the gear icon menu (for settings), and there's a menu item called 'Password' there. That 'Password' menu item does NOT take you to the page you just showed me. It should probably be removed so as to not create confusion?