• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Emails not working

Muhammad UmarH

New Pleskian
Hi,

We have switched off DNS however when trying to send an email to an external domain name the server is trying to send it internally.

Please help, no emails are being sent from server so why is it trying to send mail internally hence the error:
cannot chdir to mailname dir jonl

See output from mail log below,[email protected] is external to this server:

Jun 17 14:19:57 'servername' postfix/pickup[16460]: 6E5DD24D6C0: uid=48 from=<[email protected]>
Jun 17 14:19:57 'servername' postfix/cleanup[17914]: 6E5DD24D6C0: message-id=<[email protected]>
Jun 17 14:19:57 'servername' postfix/qmgr[13402]: 6E5DD24D6C0: from=<[email protected]>, size=701, nrcpt=1 (queue active)
Jun 17 14:19:57 'servername' postfix-local[17917]: postfix-local: [email protected], [email protected], dirname=/var/qmail/mailnames
Jun 17 14:19:57 'servername' postfix-local[17917]: cannot chdir to mailname dir 'anonymous': No such file or directory
Jun 17 14:19:57 'servername' postfix-local[17917]: Unknown user: [email protected]
Jun 17 14:19:57 'servername' postfix/pipe[17916]: 6E5DD24D6C0: to=<[email protected]>, relay=plesk_virtual, delay=0.07, delays=0.05/0.01/0/0.01, dsn=2.0.0, status=sent (delivered via plesk_virtual service)

Thanks

Best Regards,
Muhammad Umar Hanif
Systems Engineer
http://hyve.com
 
I have solved the issue myself, since no one replied.
This was an issue with the firewall, tcp ports POP3 and IMAP were blocking the emails.

Regards,
Muhammad Umar Hanif
Systems Engineer
http://hyve.com
 
Back
Top