• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

error code 1 installing node.js / ruby

kuzcos

New Pleskian
TITLE:
error code 1 installing node.js / ruby
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:
Node.JS / Ruby, CentOS 7, Plesk 17.5.3
PROBLEM DESCRIPTION:
I am having issues installing Node.JS or Ruby extension on my server, it won't install as seen by information below.

Thank you.​
STEPS TO REPRODUCE:
Extensions > Install Node. JS OR Ruby​
ACTUAL RESULT:
Installation of extension has failed

  • Execution of /usr/local/psa/admin/plib/modules/nodejs/scripts/post-install.php failed with exit code 1 and the output:
  • [2017-06-06 05:41:38] ERR [extension/nodejs] Execution installer has failed with exit code 1, stdout: , stderr: ERROR:root:package "passenger" is not available
  • exit status 1
Installation of extension has failed

  • Execution of /usr/local/psa/admin/plib/modules/ruby/scripts/post-install.php failed with exit code 1 and the output:
  • [2017-06-06 05:41:14] ERR [panel] Execution installer has failed with exit code 1, stdout: , stderr: ERROR:root:package "passenger" is not available
  • exit status 1
  • :
  • 0: /usr/local/psa/admin/plib/pm/ApiCli.php:150
  • pm_ApiCli::_filterResult(string 'installer', integer '1', string '', string 'ERROR:root:package "passenger" is not available
  • exit status 1
  • ', integer '5')
  • 1: /usr/local/psa/admin/plib/pm/ApiCli.php:143
  • pm_ApiCli::_execCommand(string 'installer', string ''/usr/local/psa/admin/bin/modules/ruby/installer' ', integer '5', array)
  • 2: /usr/local/psa/admin/plib/pm/ApiCli.php:91
  • pm_ApiCli::callSbin(string 'installer')
  • 3: /usr/local/psa/admin/plib/modules/ruby/scripts/post-install.php:4
  • ERROR: pm_Exception_ResultException: Execution installer has failed with exit code 1, stdout: , stderr: ERROR:root:package "passenger" is not available
  • exit status 1
  • (ApiCli.php:150)
EXPECTED RESULT:
Installing extensions.​
ANY ADDITIONAL INFORMATION:
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:
Help with sorting out
 
Back
Top