• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Error Document 500 Not Being Served

A

artm

Guest
Error docs for 404 errors etc work. But for 500 errors (Internal Server Error), the error gets written to the log, but all that gets displayed is a blank page. Also the response headers served are minimal (just HTTP Status Code: HTTP/1.1 500 Internal Server Error).

This is the same for all domains on the server. In <virtualhost> we have:

Alias "/error_docs" "/var/www/vhosts/domain.com/error_docs"
ErrorDocument 400 /error_docs/bad_request.html
ErrorDocument 401 /error_docs/unauthorized.html
ErrorDocument 403 /error_docs/forbidden.html
ErrorDocument 404 /error_docs/not_found.html
ErrorDocument 500 /error_docs/internal_server_error.html
etc etc

The 500 file does exist. 'apachectl configtest' shows no errors.

Any ideas?
 
You are using custom error documents?

If so then, as I recall, there's a bug in...Internet Explorer I think...that causes this problem.

Something to do with the size of the file - it can't be too small.

Try adding a load of comments to the file...anything to increase the file size.

Faris.
 
Back
Top