Error updating Plesk

[caiofzo]

Hello gentlemen, I tried upgrading Plesk from version 10 to 10.4.4 and now it happens when I try to enter the panel:

===

ERROR: PleskMainDBException

Up Level
MySQL query failed: Table 'psa.lockout' doesn't exist
0: common_func.php3:155
db_query(string 'delete from lockout where (UNIX_TIMESTAMP(NOW()) - UNIX_TIMESTAMP(last_wrong)) > (30 * 60)')
1: cmd_loginup.php:83
createSession(string 'admin', string '*********')
2: login_up.php3:36

===

Thanks.

 

[IgorG]

Did you try to fix it with bootstrapper repair method which is described in KB articles.

 

[caiofzo]

Hello! No, you can send me the address of the KB?

 

[IgorG]

Parallels Knowledge Base articles are here http://kb.parallels.com
You can select Plesk for Linux product there and use serch engine for bootstrapper word.
Is it so easy, right?

 

[caiofzo]

Igor, I'm not finding the solution for this error there!

 

[IgorG]

Did you run bootstrapper repair? What is result?

 

[caiofzo]

===> Preparing upgrade
Stopping psa... done
Stopping mail handlers tmpfs storage
psa is stopped
Stopping psa... done
Stopping mail handlers tmpfs storage
===> Cumulative database upgrade has been started
===> Upgrade completed.
MySQL query failed: Table 'psa.lockout' doesn't exist

[...]

 

[caiofzo]

--------------
ROW OPERATIONS
--------------
0 queries inside InnoDB, 0 queries in queue
1 read views open inside InnoDB
Main thread process no. 4929, id 1248827712, state: sleeping
Number of rows inserted 6547, updated 123, deleted 2, read 27250
0.00 inserts/s, 0.25 updates/s, 0.00 deletes/s, 829.27 reads/s
----------------------------
END OF INNODB MONITOR OUTPUT
============================


ERROR while trying to find MySQL ODBC driver
Check the error reason(see log file: /tmp/plesk_10.4.4_installation.log), fix and try again

***** problem report *****
ERROR while trying to find MySQL ODBC driver
Check the error reason(see log file: /tmp/plesk_10.4.4_installation.log), fix and try again
[root@servidor bootstrapper]#