Resolved Error when importing emails

[Mikelug]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

18.0.62 Ubuntu 22.04 1800240724.11

Good, I am trying to import emails from mail/import mail but I can not get that once the import is done I generate the list of emails that has been imported, it only happens with a single domain with the others is shown correctly.

In addition I attach an error that has thrown me the on one occasion

2024-08-20 10:15:10.212] 1183113:66c4508e3390e ERR [panel] Command returned non-zero exit code.

Command: 'plesk-migrator' 'add-mail-migration-tasks' '/opt/psa/var/modules/site-import/sessions/mail-migration-7/config.ini' '--mail-migration-list=/opt/psa/var/modules/site-import/sessions/mail-migration-7/mail_migration_list_2024-08-20-10-15-09.json' '--async-status-report' '--quiet'

Exit code: 1
stdout:

stderr:


Attached are screenshots of what can be seen and what should be seen.

Thank you very much in advance.

 

[alapshin]

Hello @Mikelug looks like you faced the issue that fixed in Plesk version 18.0.63. More details here Mail import fails: Command returned non-zero exit code
If the issue persist after upgrade to the latest Plesk version - contact Plesk support for thorough investigation How to submit a request to Plesk support?

 

[Mikelug]

Hello @Mikelug looks like you faced the issue that fixed in Plesk version 18.0.63. More details here Mail import fails: Command returned non-zero exit code
If the issue persist after upgrade to the latest Plesk version - contact Plesk support for thorough investigation How to submit a request to Plesk support?

Good, thanks for the quick response, I just updated to version 18.0.63 Ubuntu 22.04 1800240816.11 and the problem remains the same, what can I do?

Thank you.

 

[Mikelug]

Hello @Mikelug looks like you faced the issue that fixed in Plesk version 18.0.63. More details here Mail import fails: Command returned non-zero exit code
If the issue persist after upgrade to the latest Plesk version - contact Plesk support for thorough investigation How to submit a request to Plesk support?

Hi again, I think I have found a solution, deleting the Site Import extension and reinstalling it has made it work again.

Thanks for your help.

 

[alapshin]

Mail import functionality included in Site Import extension, so I suggest try to Update it: How to manage Plesk extensions (install, disable, remove, update)