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Error when trying to access erro_log file

Discussion in 'Plesk 11.x for Linux' started by yossefelbaz, Jan 28, 2013.

  1. yossefelbaz

    yossefelbaz New Pleskian

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    Hi. (my first post here)

    I am new to servers. I just started using SSH terminal.

    The issue i am experiencing is error 13 when i am trying to view error_log file for the server errors.
    The reason i am doing so is that i am getting failed message by email every morning that scheduled backup has failed.

    I am accessing the server with putty software and i am login in with my username and password.
    After that i am typing su - command and password again.
    So my access level is in root.

    I am typing the command /var/log/sw-cp-server/error_log and getting the error 13: permission denied.

    Any suggestions?
     
  2. DaveKay

    DaveKay Regular Pleskian

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    Try the following:

    nano /var/log/sw-cp-server/error_log

    This will use the nano text editor to view the file.

    If you've used the Plesk Backup Manager to schedule the backup, there may be information about failure reason on the Current Backup Tasks tab.
     
    Last edited: Jan 28, 2013
  3. yossefelbaz

    yossefelbaz New Pleskian

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    nano command not found.

    I tried to install updates too, but i got error message:
    Installation started in background
    Error: Failed to run the Yum utility.
    The Yum utility failed to install the required packages.
    Attention! Your software might be inoperable.
    Please, contact product technical support.


    I had to run service psa start command.

    After that i got it started with:
    starting postgresql service... failed
    starting drwebd service... failed
     
  4. DaveKay

    DaveKay Regular Pleskian

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    Try using:

    vi /var/log/sw-cp-server/error_log

    In regards to yum issue, search the forum, I think that issue has been covered recently.
     
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