ERROR while trying to check the host name on FC4

[hq4ever]

Hi everyone.
This is on a fresh install of FC4 after I did yum check-update and yum update.
Previous install trouble history can be found in this thread http://forum.swsoft.com/showthread.php?threadid=33224
What could be done ?

 Trying to check if xinetd daemon is running... done

ERROR while trying to check the host name
Check the error reason(see log file: /tmp/psa_8.0.0_FedoraCore_4_build80060331.1

Aborting...

error: %pre(psa-8.0.0-fc4.build80060331.13.i586) scriptlet failed, exit status 1
error:   install: %pre scriptlet failed (2), skipping psa-8.0.0-fc4.build8006033
Error while execute command rpm -U /root/psa/PSA_8.0.0/dist-rpm-FedoraCore-4-i3831.13.i586.rpm /root/psa/PSA_8.0.0/dist-rpm-FedoraCore-4-i386/base/psa-8.0.0-fc40/dist-rpm-FedoraCore-4-i386/base/psa-api-8.0.0-fc4.build80060413.08.noarch.rpm
ERROR: error while executing RPM
ERROR: Installation failed

The host name of the machine is correct. I is set in /etc/hosts and it has an external address that is registed in the DNS server and can be dig'ed.
The machine is behind a NAT.

Any help with this `stuff` is much wanted.

Thank you.
Maxim.

 

[hq4ever]

I'm trying to do a minimalist install to see if that makes any difference

Installation type
===============================================================================

Please select the components you wish to install:

 1. [*] Base packages of Plesk
 2. [=] Plesk Updater
 3. [ ] Frontpage 2002 support
 4. [ ] Apache ASP support
 5. [ ] Mailman mailing list manager support
 6. [ ] PosgreSQL server support
 7. [ ] Tomcat Java Servlets support
 8. [ ] SpamAssassin support
 9. [ ] SPAM blocker for QMail daemon
10. [ ] Apache mod_python module
11. [ ] Application vault packages
12. [ ] Additional Horde (webmail) components for Plesk
13. [ ] Additional Plesk manuals
14. [ ] Backup utilities
15. [ ] Dr. Web antivirus
16. [ ] Plesk Professional Web Site Editor
17. [ ] Plesk API [former Plesk Agent]
18. [ ] SSHTerm - SSH Terminal java applet
19. [ ] Plesk migration manager
20. [ ] Plesk Firewall module
21. [ ] Plesk Counter-Strike game server module
22. [ ] Plesk VPN module
23. [ ] Plesk Battlefield 1942 game server module
24. [ ] Plesk Battlefield2 game server module
25. [ ] Plesk Fileserver module and SMB file server package
26. [ ] Watchdog (System monitoring module)
27. [ ] SiteBuilder and Sitebuilder module for Plesk
28. [ ] ColdFusion support for Plesk
29. [ ] Acronis TrueImage module

N) Next page; P) Go back;  Q) Cancel installing;
A) Select all; D) Deselect all;
To toggle component enter its number;
Type a number or a character of desired action [N]:

 

[hq4ever]

Same error

Trying to check if xinetd daemon is running... done

ERROR while trying to check the host name
Check the error reason(see log file: /tmp/psa_8.0.0_FedoraCore_4_build80060331.13_installing.log), fix and try again

Aborting...

error: %pre(psa-8.0.0-fc4.build80060331.13.i586) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping psa-8.0.0-fc4.build80060331.13
Error while execute command rpm -U /root/psa/PSA_8.0.0/dist-rpm-FedoraCore-4-i386/base/psa-8.0.0-fc4.build80060331.13.i586.rpm
ERROR: error while executing RPM
ERROR: Installation failed

The log doesn't say much either

| xfs| jfs | reiserfs ).*rw/{print $3}';`
/usr/sbin/setfiles: labeling files under /
matchpathcon_filespec_eval: hash table stats: 86923 elements, 24952/65536 buckets used, longest chain length 23
/usr/sbin/setfiles: labeling files under /boot
matchpathcon_filespec_eval: hash table stats: 35 elements, 35/65536 buckets used, longest chain length 1
/usr/sbin/setfiles: labeling files under /var
matchpathcon_filespec_eval: hash table stats: 943 elements, 943/65536 buckets used, longest chain length 1
/usr/sbin/setfiles: Done.
make: Leaving directory `/etc/selinux/targeted/src/policy'
done

START LOGGING: Sun Apr 30 15:37:13 IDT 2006
SCRIPT: /var/tmp/rpm-tmp.85087
Trying to install PAM module... done

START LOGGING: Sun Apr 30 15:38:20 IDT 2006
SCRIPT: /var/tmp/rpm-tmp.77298

START LOGGING: Sun Apr 30 15:38:20 IDT 2006
SCRIPT: /var/tmp/rpm-tmp.77298
Trying to define super-server internet daemon type... xinetd
Trying to check if xinetd daemon is running... done

ERROR while trying to check the host name

Aborting...


START LOGGING: Sun Apr 30 17:03:19 IDT 2006
SCRIPT: /var/tmp/rpm-tmp.58231

START LOGGING: Sun Apr 30 17:03:19 IDT 2006
SCRIPT: /var/tmp/rpm-tmp.58231
Trying to define super-server internet daemon type... xinetd
Trying to check if xinetd daemon is running... done

ERROR while trying to check the host name

Aborting...

 

[crash]

I'm getting the same error on CentOS 4.2 & plesk 8.0. have you found a work around yet?
I've tried all kinds of configurations in the /etc/hosts file, noting works.

It's complaing that the /etc/hosts file does not match the DNS, but it actuall does. Wtf?

 

[hq4ever]

At the end I realised that the reason I was getting those errors was because my setup included a NAT between the server and the internet. Plesk doesn't seem to support this. (sad but true).

HTH

 

[crash]

What do you know. I came in and ran the installer this morning and it went through just fine.
The sw-soft guys must have updated the installer.

 

[hq4ever]

So, Can you confirm that Plesk is working behind NAT ??

 

[crash]

no NAT here. The server I was having problems with had a straight connection to the internet.
I havent done anything to the server since last night, so the aut o installer script must have been updated.