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ERROR while trying to check the host name on FC4

Discussion in 'Plesk for Linux - 8.x and Older' started by hq4ever, Apr 30, 2006.

  1. hq4ever

    hq4ever Guest

    Hi everyone.
    This is on a fresh install of FC4 after I did yum check-update and yum update.
    Previous install trouble history can be found in this thread http://forum.swsoft.com/showthread.php?threadid=33224
    What could be done ?

     Trying to check if xinetd daemon is running... done
    ERROR while trying to check the host name
    Check the error reason(see log file: /tmp/psa_8.0.0_FedoraCore_4_build80060331.1
    error: %pre(psa-8.0.0-fc4.build80060331.13.i586) scriptlet failed, exit status 1
    error:   install: %pre scriptlet failed (2), skipping psa-8.0.0-fc4.build8006033
    Error while execute command rpm -U /root/psa/PSA_8.0.0/dist-rpm-FedoraCore-4-i3831.13.i586.rpm /root/psa/PSA_8.0.0/dist-rpm-FedoraCore-4-i386/base/psa-8.0.0-fc40/dist-rpm-FedoraCore-4-i386/base/psa-api-8.0.0-fc4.build80060413.08.noarch.rpm
    ERROR: error while executing RPM
    ERROR: Installation failed
    The host name of the machine is correct. I is set in /etc/hosts and it has an external address that is registed in the DNS server and can be dig'ed.
    The machine is behind a NAT.

    Any help with this `stuff` is much wanted.

    Thank you.
  2. hq4ever

    hq4ever Guest

    I'm trying to do a minimalist install to see if that makes any difference

    Installation type
    Please select the components you wish to install:
     1. [*] Base packages of Plesk
     2. [=] Plesk Updater
     3. [ ] Frontpage 2002 support
     4. [ ] Apache ASP support
     5. [ ] Mailman mailing list manager support
     6. [ ] PosgreSQL server support
     7. [ ] Tomcat Java Servlets support
     8. [ ] SpamAssassin support
     9. [ ] SPAM blocker for QMail daemon
    10. [ ] Apache mod_python module
    11. [ ] Application vault packages
    12. [ ] Additional Horde (webmail) components for Plesk
    13. [ ] Additional Plesk manuals
    14. [ ] Backup utilities
    15. [ ] Dr. Web antivirus
    16. [ ] Plesk Professional Web Site Editor
    17. [ ] Plesk API [former Plesk Agent]
    18. [ ] SSHTerm - SSH Terminal java applet
    19. [ ] Plesk migration manager
    20. [ ] Plesk Firewall module
    21. [ ] Plesk Counter-Strike game server module
    22. [ ] Plesk VPN module
    23. [ ] Plesk Battlefield 1942 game server module
    24. [ ] Plesk Battlefield2 game server module
    25. [ ] Plesk Fileserver module and SMB file server package
    26. [ ] Watchdog (System monitoring module)
    27. [ ] SiteBuilder and Sitebuilder module for Plesk
    28. [ ] ColdFusion support for Plesk
    29. [ ] Acronis TrueImage module
    N) Next page; P) Go back;  Q) Cancel installing;
    A) Select all; D) Deselect all;
    To toggle component enter its number;
    Type a number or a character of desired action [N]:
  3. hq4ever

    hq4ever Guest

    Same error

    The log doesn't say much either
  4. crash

    crash Guest

    I'm getting the same error on CentOS 4.2 & plesk 8.0. have you found a work around yet?
    I've tried all kinds of configurations in the /etc/hosts file, noting works.

    It's complaing that the /etc/hosts file does not match the DNS, but it actuall does. Wtf?
  5. hq4ever

    hq4ever Guest

    At the end I realised that the reason I was getting those errors was because my setup included a NAT between the server and the internet. Plesk doesn't seem to support this. (sad but true).

  6. crash

    crash Guest

    What do you know. I came in and ran the installer this morning and it went through just fine.
    The sw-soft guys must have updated the installer.
  7. hq4ever

    hq4ever Guest

    So, Can you confirm that Plesk is working behind NAT ?? :eek:
  8. crash

    crash Guest

    no NAT here. The server I was having problems with had a straight connection to the internet.
    I havent done anything to the server since last night, so the aut o installer script must have been updated.