• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Issue Error with Plesk Email Security, mails does not arrive at all

SalvadorS

Regular Pleskian
Hello,

Clients can´t receive any mail. If I take a look at the logs:

relay=none, delay=0.71, delays=0.7/0/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to 127.0.0.1[127.0.0.1]:10024: Connection refused)

Amavis is dead:

service amavisd status | grep Active
Active: inactive (dead)

I can´t restart it:

systemctl restart amavisd
Failed to restart amavisd.service: Unit amavisd.service failed to load: No such file or directory.

I can´t unistall it from plesk. When I go to Extensions -> Plesk Email Security -> Open

I see this error:

SQLSTATE[HY000] [1045] Access denied for user 'es_baylevr'@'localhost' (using password: YES)

How can I solve this? How can I unistall the extension via ssh?
 
Hello,

Clients can´t receive any mail. If I take a look at the logs:

relay=none, delay=0.71, delays=0.7/0/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to 127.0.0.1[127.0.0.1]:10024: Connection refused)

Amavis is dead:

service amavisd status | grep Active
Active: inactive (dead)

I can´t restart it:

systemctl restart amavisd
Failed to restart amavisd.service: Unit amavisd.service failed to load: No such file or directory.

I can´t unistall it from plesk. When I go to Extensions -> Plesk Email Security -> Open

I see this error:

SQLSTATE[HY000] [1045] Access denied for user 'es_baylevr'@'localhost' (using password: YES)

How can I solve this? How can I unistall the extension via ssh?
Also I can´t unistall it manually:

plesk bin extension -u email-security
[2022-01-31 10:52:35.713] ERR [extension/email-security] The execution of pre-uninstall.php has failed with the following message:
[2022-01-31 10:52:35.167] ERR [extension/email-security] SQLSTATE[HY000] [1045] Access denied for user 'es_baylevr'@'localhost' (using password: YES)
[2022-01-31 10:52:35.702] ERR [extension/email-security] DB query failed: SQLSTATE[HY000]: General error: 1008 Can't drop database 'emailsecurity'; database doesn't exist, query was: DROP DATABASE `emailsecurity`
The execution of pre-uninstall.php has failed with the following message:
[2022-01-31 10:52:35.167] ERR [extension/email-security] SQLSTATE[HY000] [1045] Access denied for user 'es_baylevr'@'localhost' (using password: YES)
[2022-01-31 10:52:35.702] ERR [extension/email-security] DB query failed: SQLSTATE[HY000]: General error: 1008 Can't drop database 'emailsecurity'; database doesn't exist, query was: DROP DATABASE `emailsecurity`

exit status 1
 
Back
Top