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Errors after 8.2 upgrade

Discussion in 'Plesk for Windows - 8.x and Older' started by jerry2, Aug 5, 2007.

  1. jerry2

    jerry2 Guest

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    Errors after 8.2 upgrade - BUG in urlprotect.dll

    Before upgrade to 8.2 I had no issuses. Now on one server I get errors in event log like:

    Error: Script Engine Exception. A ScriptEngine threw exception 'C0000005' in 'IScriptDispatchEx::Release()' from 'CScriptingNamespace::UnInit()'..

    And on the other server I get:

    A process serving application pool 'mydomain.net(domain)(pool)' failed to respond to a ping. The process id was '3772'.

    On this server my http pages freeze for a few minutes and then run again. Before I updated to 8.2 there was no problem. Is there a way to go back to 8.1?
     
  2. jerry2

    jerry2 Guest

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    So nobody has any ideas why a worker process would fail every few hours? It started to happen IMMEDIATELY after I upgraded from 8.1 to 8.2 :-(
     
  3. jerry2

    jerry2 Guest

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    It seems imposible nobody has this problem! It happens in Plesk 8.2, before it never happened...

    I have attached debugger into the apllication pool and here is the crach result. Anybody knows what is the urlprotech.dll ???

    Jerry

    ***

    WARNING - DebugDiag was unable to locate debug symbols for urlprotect.dll, so the information below may be incomplete.



    Detected possible blocking or leaked critical section at urlprotect!TerminateFilter+404fc owned by thread 50 in w3wp.exe__xyz.net(domain)(pool)__PID__3304__Date__08_19_2007__Time_09_00_30PM__764__IIS_COM+ Hang Dump.dmp



    Impact of this lock



    9,30% of threads blocked



    (Threads 2 3 4 5 43 44 51 53)



    The following functions are trying to enter this critical section

    urlprotect!TerminateFilter+6d93



    The following module(s) are involved with this critical section

    C:\Program Files\SWsoft\Plesk\isapi\urlprotect.dll from SWsoft, Inc
     
  4. jerry2

    jerry2 Guest

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    I guess this is a dead forum, nobody from SWSoft read's it?
     
  5. sergius

    sergius Golden Pleskian

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    Please try to put back urlprotect.dll from 8.1.1 and send me private message with credentials for your problem server.
     
  6. jerry2

    jerry2 Guest

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    What do you mean by "credentials"?

    I try putting back the old library, but then web site doesn't work at all. Seems the new library is needed :-(
     
  7. sergius

    sergius Golden Pleskian

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    IP address and administrator's password.
     
  8. jerry2

    jerry2 Guest

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    Has there been any progress regarding this issue? I can not go back to 8.1.1 becase I made a new backup on 8.2. I am stuck with a problematic protect.dll :-(
     
  9. sergius

    sergius Golden Pleskian

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    We cannot reproduce this issue. It is necessary to look at problem server.
     
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