Errors after restore backup

[docilweb]

My server was reinstalled with CentOS 5.2 (i386) and Plesk 9 from CentOS 5.0 and Plesk 9. I restored plesk backup without problems, but when I restored a sitebuilder backup, my old users cannot access to the sitebuilder wizard. When I activate the support for create or edit sitebuilder sites, Plesk gives the following error:

Generic error. Internal Sitebuilder error.
Base_SyntaxException: PHP Notice : Trying to get property of non-object
file: /usr/local/sitebuilder/include/SB/Site/Processor.php
line: 184
code: 8 Internal Sitebuilder error.
Base_SyntaxException: PHP Notice : Trying to get property of non-object
file: /usr/local/sitebuilder/include/SB/Site/Processor.php
line: 184
code: 8

When I restored a sitebuilder backup with command # /usr/local/sitebuilder/utils/sbrestore all --compress < /usr/local/sitebuilder/backups/backup_all_20090127_1800.compressed, the response is:

Processing "settings"...
Processing "user"...
...admin
......user custom settings
......user hosts
......user site families
......user plans
......user sites
.........2336afebb06ce5f8dca3358495073478
.........soporte.mydomain.com
......user modules settings
...admin_Guest
...@[email protected]
......user custom settings
......user hosts
......user site families
......user plans
......user sites
......user modules settings
Exception: 'Cannot refresh row as parent is missing' in file '/usr/local/sitebuilder/include/Zend/Db/Table/Row/Abstract.php' on line 696
Please wait while the permissions are being set
Done

Where is the problem?

 

[Dmitry Frantsev]

Make sure that all components, like templates, modules and language packs are installed with Parallels Plesk Sitebuilder before restoration process. If that is not an issue I suggest you to contact with support team as looks like investigation directly on the server required here: http://www.parallels.com/support/sitebuilder/