Exclusive ip won't let go

[ebinc]

I moved one of my domains from a exclusive ip address
to the servers main shared ip addres

Now the domian website does not resolve (SERVER DEFAULT PAGE DISPLAYS)
I tried just about everything nothing works

yet the online webmail can be accessed and it sends and recieves fine


In /home/httpd/vhosts/mydomain.net/conf

there are two files

httpd.include has the shared ip
httpd.include.bak Has the dedicated ip

That seems ok

I tried deleting that exclusive ip address
creating the domain again always restarting
to make sure things take

the domains DNS and name servers are correct
all domains work including ones on the shared ip

the dig showed all nameservers are correct for the domain

is there somthing I am missing a file I need to edit that could be causing this?

what I did notice is that the exclusive ip apperas to still be related
to the domain some how

if I move this domain back to the exclusive ip address all works again

Any help or direction would be really terrrific

Thanks

 

[eWebtricity]

what's the domain name so we can see it from this side in DNS?

 

[phoenixisp]

Since you are changing the domain's IP address, are you giving the DNS enough time to propagate?

 

[billsutton]

I seem to have the same problem in reverse. I changed a domain from shared to exclusive IP (to install a certificate). Now I get the plesk default page saying the domain is not configured. I point my computer to the server's dns so there is no propogation issue (the domain has not been redirected from another server yet). The domain's httpd.include has been updated. The dns has been updated.

I'll get my hosting company to look at it (again).

Bill

 

[ebinc]

Originally posted by billsutton
I seem to have the same problem in reverse. I changed a domain from shared to exclusive IP (to install a certificate). Now I get the plesk default page saying the domain is not configured. I point my computer to the server's dns so there is no propogation issue (the domain has not been redirected from another server yet). The domain's httpd.include has been updated. The dns has been updated.

I'll get my hosting company to look at it (again).

Bill

I waited almost a week and still nothing worked
When I went back to using my hosting co name servsers
it propagated in a couple of hours

I think there is somthing wrong with the nameserver part in plesk when you move an existing domain to shared from a dedicated ip via the control panel It seems more then just a probagation problem

I have about 4 domains using my nameservers that work fine
so I know its not my name servers

 

[billsutton]

I did have a 'sort of' propogation delay. I have pointed my desktop machine to the servers dns. Unfortunately when I changed the domain's IP my machine did not register it had happened and was obviously going to the old IP. I found this out after rebooting the desktop and found I could accesss the domain.

Bill