antonio84
New Pleskian
I have found this message on the plesk panel.
I have ubuntu 18.04 and plesk says that "Update for linux-libc-dev 4.15.0-70.79 is available."
When I click on update I get the message: "All the selected packages are up-to-date."
This is the log of the failed update:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file pool/PSA_18.0.20_1361/release.inf3: 0%
Downloading file pool/PSA_18.0.20_1361/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.19_1013/release.inf3: 0%
Downloading file pool/PSA_18.0.19_1013/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.18_767/release.inf3: 0%
Downloading file pool/PSA_18.0.18_767/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.17_297/release.inf3: 0%
Downloading file pool/PSA_18.0.17_297/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.16_62/release.inf3: 0%
Downloading file pool/PSA_18.0.16_62/release.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file ppsmbe.inf3: 0%
Downloading file ppsmbe.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file sso.inf3: 0%
Downloading file sso.inf3: 100% was finished.
Downloading file PHP73_17/release.inf3: 0%
Downloading file PHP73_17/release.inf3: 100% was finished.
Downloading file php73.inf3: 0%
Downloading file php73.inf3: 100% was finished.
Downloading file PHP72_17/release.inf3: 0%
Downloading file PHP72_17/release.inf3: 100% was finished.
Downloading file php72.inf3: 0%
Downloading file php72.inf3: 100% was finished.
Downloading file PHP71_17/release.inf3: 0%
Downloading file PHP71_17/release.inf3: 100% was finished.
Downloading file php71.inf3: 0%
Downloading file php71.inf3: 100% was finished.
Downloading file setemplates.inf3: 0%
Downloading file setemplates.inf3: 100% was finished.
Downloading file pp-sitebuilder.inf3: 0%
Downloading file pp-sitebuilder.inf3: 100% was finished.
Downloading file billing.inf3: 0%
Downloading file billing.inf3: 100% was finished.
Downloading file mysql.inf3: 0%
Downloading file mysql.inf3: 100% was finished.
Downloading file apache.inf3: 0%
Downloading file apache.inf3: 100% was finished.
Downloading file nginx.inf3: 0%
Downloading file nginx.inf3: 100% was finished.
Downloading file php70.inf3: 0%
Downloading file php70.inf3: 100% was finished.
Downloading file php56.inf3: 0%
Downloading file php56.inf3: 100% was finished.
Downloading file php55.inf3: 0%
Downloading file php55.inf3: 100% was finished.
Downloading file php54.inf3: 0%
Downloading file php54.inf3: 100% was finished.
Downloading file php53.inf3: 0%
Downloading file php53.inf3: 100% was finished.
Downloading file php52.inf3: 0%
Downloading file php52.inf3: 100% was finished.
Downloading file pmm.inf3: 0%
Downloading file pmm.inf3: 100% was finished.
Checking for installed packages...
Downloading file PSA_17.8.11/plesk-17.8.11-ubt18.04-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-17.8.11-ubt18.04-x86_64.inf3: 100% was finished.
Downloading Extensions Catalog feed...
Downloading file PSA_17.8.11/plesk-patches-17.8.11-ubt18.04-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-patches-17.8.11-ubt18.04-x86_64.inf3: 100% was finished.
Downloading file PHP70_17/php70-ubt18.04-x86_64.plesk17.inf3: 0%
Downloading file PHP70_17/php70-ubt18.04-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP71_17/php71-ubt18.04-x86_64.inf3: 0%
Downloading file PHP71_17/php71-ubt18.04-x86_64.inf3: 100% was finished.
Downloading file PHP72_17/php72-ubt18.04-x86_64.inf3: 0%
Downloading file PHP72_17/php72-ubt18.04-x86_64.inf3: 100% was finished.
Downloading file PHP73_17/php73-ubt18.04-x86_64.inf3: 0%
Downloading file PHP73_17/php73-ubt18.04-x86_64.inf3: 100% was finished.
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 0%
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 100% was finished.
Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
Registering i386 architecture support
Synchronizing the Debian APT package index files...
Hit:1 http://autoinstall.plesk.com/ubuntu/PSA_17.8.11 bionic InRelease
Hit:2 Index of /ubuntu/ bionic InRelease
Hit:3 http://autoinstall.plesk.com/debian/SITEBUILDER_17.8.12 all InRelease
Hit:4 Index of /ubuntu/ bionic-updates InRelease
Hit:5 http://autoinstall.plesk.com/ubuntu/PMM_0.1.10 bionic InRelease
Hit:6 Index of /ubuntu/ bionic-backports InRelease
Hit:7 http://autoinstall.plesk.com/ubuntu/PHP70_17 bionic InRelease
Hit:8 http://autoinstall.plesk.com/PHP71_17 bionic InRelease
Hit:9 http://autoinstall.plesk.com/PHP72_17 bionic InRelease
Hit:10 http://autoinstall.plesk.com/PHP73_17 bionic InRelease
Hit:11 Index of /ubuntu bionic-security InRelease
Reading package lists...
Detecting installed product components.
Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
Synchronizing the Debian APT package index files...
Hit:1 http://autoinstall.plesk.com/ubuntu/PSA_17.8.11 bionic InRelease
Hit:2 http://autoinstall.plesk.com/ubuntu/PMM_0.1.10 bionic InRelease
Hit:3 Index of /ubuntu/ bionic InRelease
Hit:4 Index of /ubuntu/ bionic-updates InRelease
Hit:5 http://autoinstall.plesk.com/PHP71_17 bionic InRelease
Hit:6 http://autoinstall.plesk.com/PHP72_17 bionic InRelease
Hit:7 Index of /ubuntu/ bionic-backports InRelease
Hit:8 Index of /ubuntu bionic-security InRelease
Reading package lists...
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.8.11/examiners/modsecurity_check_pre.sh: 0%
Downloading file PSA_17.8.11/examiners/modsecurity_check_pre.sh: 100% was finished.
Checking whether the package dependencies are resolved.
Installing packages
ERROR: Failed to install or upgrade the extension 'Git' (package: git):
[2019-11-14 06:25:45.582] ERR [extension/git] Execution of /opt/psa/admin/plib/modules/git/scripts/post-install.php failed with exit code 1 and the output:
[2019-11-14 06:25:45.574] ERR [extension/git] Execution installer has failed with exit code 1, stdout: , stderr: E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily unavailable)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it?
ERROR:root:Command '['apt-get', '-q', '--assume-yes', '-o', 'Dpkg::Options::=--force-confdef', '-o', 'Dpkg::Options::=--force-confold', '-o', 'APT::Install-Recommends=no', '--purge', 'install', 'git', 'plesk-git-http']' returned non-zero exit status 100
exit status 1
Execution of /opt/psa/admin/plib/modules/git/scripts/post-install.php failed with exit code 1 and the output:
[2019-11-14 06:25:45.574] ERR [extension/git] Execution installer has failed with exit code 1, stdout: , stderr: E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily unavailable)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it?
ERROR:root:Command '['apt-get', '-q', '--assume-yes', '-o', 'Dpkg::Options::=--force-confdef', '-o', 'Dpkg::Options::=--force-confold', '-o', 'APT::Install-Recommends=no', '--purge', 'install', 'git', 'plesk-git-http']' returned non-zero exit status 100
exit status 1
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try to install the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.
I have ubuntu 18.04 and plesk says that "Update for linux-libc-dev 4.15.0-70.79 is available."
When I click on update I get the message: "All the selected packages are up-to-date."
This is the log of the failed update:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file pool/PSA_18.0.20_1361/release.inf3: 0%
Downloading file pool/PSA_18.0.20_1361/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.19_1013/release.inf3: 0%
Downloading file pool/PSA_18.0.19_1013/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.18_767/release.inf3: 0%
Downloading file pool/PSA_18.0.18_767/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.17_297/release.inf3: 0%
Downloading file pool/PSA_18.0.17_297/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.16_62/release.inf3: 0%
Downloading file pool/PSA_18.0.16_62/release.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file ppsmbe.inf3: 0%
Downloading file ppsmbe.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file sso.inf3: 0%
Downloading file sso.inf3: 100% was finished.
Downloading file PHP73_17/release.inf3: 0%
Downloading file PHP73_17/release.inf3: 100% was finished.
Downloading file php73.inf3: 0%
Downloading file php73.inf3: 100% was finished.
Downloading file PHP72_17/release.inf3: 0%
Downloading file PHP72_17/release.inf3: 100% was finished.
Downloading file php72.inf3: 0%
Downloading file php72.inf3: 100% was finished.
Downloading file PHP71_17/release.inf3: 0%
Downloading file PHP71_17/release.inf3: 100% was finished.
Downloading file php71.inf3: 0%
Downloading file php71.inf3: 100% was finished.
Downloading file setemplates.inf3: 0%
Downloading file setemplates.inf3: 100% was finished.
Downloading file pp-sitebuilder.inf3: 0%
Downloading file pp-sitebuilder.inf3: 100% was finished.
Downloading file billing.inf3: 0%
Downloading file billing.inf3: 100% was finished.
Downloading file mysql.inf3: 0%
Downloading file mysql.inf3: 100% was finished.
Downloading file apache.inf3: 0%
Downloading file apache.inf3: 100% was finished.
Downloading file nginx.inf3: 0%
Downloading file nginx.inf3: 100% was finished.
Downloading file php70.inf3: 0%
Downloading file php70.inf3: 100% was finished.
Downloading file php56.inf3: 0%
Downloading file php56.inf3: 100% was finished.
Downloading file php55.inf3: 0%
Downloading file php55.inf3: 100% was finished.
Downloading file php54.inf3: 0%
Downloading file php54.inf3: 100% was finished.
Downloading file php53.inf3: 0%
Downloading file php53.inf3: 100% was finished.
Downloading file php52.inf3: 0%
Downloading file php52.inf3: 100% was finished.
Downloading file pmm.inf3: 0%
Downloading file pmm.inf3: 100% was finished.
Checking for installed packages...
Downloading file PSA_17.8.11/plesk-17.8.11-ubt18.04-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-17.8.11-ubt18.04-x86_64.inf3: 100% was finished.
Downloading Extensions Catalog feed...
Downloading file PSA_17.8.11/plesk-patches-17.8.11-ubt18.04-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-patches-17.8.11-ubt18.04-x86_64.inf3: 100% was finished.
Downloading file PHP70_17/php70-ubt18.04-x86_64.plesk17.inf3: 0%
Downloading file PHP70_17/php70-ubt18.04-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP71_17/php71-ubt18.04-x86_64.inf3: 0%
Downloading file PHP71_17/php71-ubt18.04-x86_64.inf3: 100% was finished.
Downloading file PHP72_17/php72-ubt18.04-x86_64.inf3: 0%
Downloading file PHP72_17/php72-ubt18.04-x86_64.inf3: 100% was finished.
Downloading file PHP73_17/php73-ubt18.04-x86_64.inf3: 0%
Downloading file PHP73_17/php73-ubt18.04-x86_64.inf3: 100% was finished.
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 0%
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 100% was finished.
Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
Registering i386 architecture support
Synchronizing the Debian APT package index files...
Hit:1 http://autoinstall.plesk.com/ubuntu/PSA_17.8.11 bionic InRelease
Hit:2 Index of /ubuntu/ bionic InRelease
Hit:3 http://autoinstall.plesk.com/debian/SITEBUILDER_17.8.12 all InRelease
Hit:4 Index of /ubuntu/ bionic-updates InRelease
Hit:5 http://autoinstall.plesk.com/ubuntu/PMM_0.1.10 bionic InRelease
Hit:6 Index of /ubuntu/ bionic-backports InRelease
Hit:7 http://autoinstall.plesk.com/ubuntu/PHP70_17 bionic InRelease
Hit:8 http://autoinstall.plesk.com/PHP71_17 bionic InRelease
Hit:9 http://autoinstall.plesk.com/PHP72_17 bionic InRelease
Hit:10 http://autoinstall.plesk.com/PHP73_17 bionic InRelease
Hit:11 Index of /ubuntu bionic-security InRelease
Reading package lists...
Detecting installed product components.
Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
Synchronizing the Debian APT package index files...
Hit:1 http://autoinstall.plesk.com/ubuntu/PSA_17.8.11 bionic InRelease
Hit:2 http://autoinstall.plesk.com/ubuntu/PMM_0.1.10 bionic InRelease
Hit:3 Index of /ubuntu/ bionic InRelease
Hit:4 Index of /ubuntu/ bionic-updates InRelease
Hit:5 http://autoinstall.plesk.com/PHP71_17 bionic InRelease
Hit:6 http://autoinstall.plesk.com/PHP72_17 bionic InRelease
Hit:7 Index of /ubuntu/ bionic-backports InRelease
Hit:8 Index of /ubuntu bionic-security InRelease
Reading package lists...
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.8.11/examiners/modsecurity_check_pre.sh: 0%
Downloading file PSA_17.8.11/examiners/modsecurity_check_pre.sh: 100% was finished.
Checking whether the package dependencies are resolved.
Installing packages
ERROR: Failed to install or upgrade the extension 'Git' (package: git):
[2019-11-14 06:25:45.582] ERR [extension/git] Execution of /opt/psa/admin/plib/modules/git/scripts/post-install.php failed with exit code 1 and the output:
[2019-11-14 06:25:45.574] ERR [extension/git] Execution installer has failed with exit code 1, stdout: , stderr: E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily unavailable)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it?
ERROR:root:Command '['apt-get', '-q', '--assume-yes', '-o', 'Dpkg::Options::=--force-confdef', '-o', 'Dpkg::Options::=--force-confold', '-o', 'APT::Install-Recommends=no', '--purge', 'install', 'git', 'plesk-git-http']' returned non-zero exit status 100
exit status 1
Execution of /opt/psa/admin/plib/modules/git/scripts/post-install.php failed with exit code 1 and the output:
[2019-11-14 06:25:45.574] ERR [extension/git] Execution installer has failed with exit code 1, stdout: , stderr: E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily unavailable)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it?
ERROR:root:Command '['apt-get', '-q', '--assume-yes', '-o', 'Dpkg::Options::=--force-confdef', '-o', 'Dpkg::Options::=--force-confold', '-o', 'APT::Install-Recommends=no', '--purge', 'install', 'git', 'plesk-git-http']' returned non-zero exit status 100
exit status 1
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try to install the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.