• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Failed to update Plesk

Sergey K.

Basic Pleskian
CentOS Linux 8.5.2111, Plesk Obsidian Version 18.0.41, last updated on Jan 26, 2022

I've got Plesk update error message and it told me to contact support :
Dear support team, what should I do after that?
According to this answer - should I do the same ?


Failed to update Plesk. To solve this problem, you can send the update log to Plesk support. View the update log from Mar 3, 2022. Copy the log to your computer before you close this message.
========
Downloading file pool/PSA_18.0.41_8197/examiners/php_launcher.sh: 100% was finished.
Start downloading 1 files of unknown size and 0 delta RPMs
Download CentOS Linux 8 - AppStream 38B [total 0/unknown B 1/1 files]
dnf.exceptions.RepoError: Failed to download metadata for repo 'appstream': Cannot prepare internal mirrorlist: No URLs in mirrorlist

ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Visit https://support.plesk.com/ to search for a solution.
 

Attachments

  • bad-plesk-update.png
    bad-plesk-update.png
    17.3 KB · Views: 3
According to this document - Software Requirements for Plesk Obsidian
Plesk Obsidian for Linux can run on the following operating systems:
CentOS 8.x 64-bit

I've got - CentOS Linux 8.5.2111

So. this is ver 8.x - what's wrong in this case to update Plesk ?

Where can I find exactly compatible list of version for the current version of Plesk Obsidian Version 18.0.41, last updated on Jan 26, 2022

Could you explain in details please?
 
Back
Top