Issue Forwarded domain can't be secured

[TomBoB]

Server operating system version

AlmaLinux 8.10

Plesk version and microupdate number

18.0.62 Update #1

Hi all, according to this article a forwarded domain should be able to be secured.

Server has Nginx as proxy in front of Apache. Running that test as per article shows Enabled:true.
There is no option to secure the domain in Plesk apart from webmail subdomain.
When attempting to do via CLI, it throws an error:

4133423:66979a9028b27 ERR [extension/sslit] Unable to secure domain clientdomain.com via CLI.
Validation failed:
Unable to secure a domain name due to configuration of the specified domain.
exit status 1

Which specific config can be blocking the above? Standard Plesk procedure to choose Forwarding instead of Hosting was used for setup.

 

[Kaspar@Plesk]

Is "SSL/TLS support" enabled in the hosting settings of the domain?

 

[TomBoB]

Hi,
Yes was/is enabled.
Couldn't let client wait. So created hosting quickly and used a Nginx directive to do the redirect/forwarding quickly. Which we now use as a way around above.
Will carefully watch each step next time we have to set up a new forwarding for a domain.
Thanks for coming back to us!

 

[TomBoB]

Hello, did some super quick testing. May have to backtrack what I said above. The symptoms of disabling SSL/TLS are exactly what had happened. Will have to carefully go through the log files.
As we always always use SSL - the is no use case ever where we don't - above is odd. But it matches what happened. Thanks for pointing it out!!