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TITLE
FREEMAIL_FORGED_FROMDOMAIN triggered for plesk internally forwarded mail
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk 18.0.48, AlmaLinux 8.7
PROBLEM DESCRIPTION
Send an email from Gmail (as an example) to a mailbox on a Plesk server. The receiving email address [email protected] (no matter if the mailbox is enabled or not) has forwarding set up to another mail address [email protected] of a different domain, but on the same Plesk server.
Lets assume the mailbox for [email protected] is enabled. Allows for checking the mail headers.
The gmail mail comes in and the header is all ok. Nothing special special triggers during spam testing.
Check the header of the forwarded email in the mailbox of [email protected]
Spam testing now triggers FREEMAIL_FORGED_FROMDOMAIN. Actually as well as HEADER_FROM_DIFFERENT_DOMAINS.
Both are obiously very wrong and should not trigger.
The second trigger is already pointed out here: Forwarded to devs - SPF_FAIL for internally forwarded emails in detail.
EDIT: We use Plesk Email Security, not the "standard" setup, but I believe the same problem happens without PES as well.
STEPS TO REPRODUCE
As described in above problem description.
ACTUAL RESULT
spam testing for forwarded mail from gmail triggers FREEMAIL_FORGED_FROMDOMAIN . [And HEADER_FROM_DIFFERENT_DOMAINS].
EXPECTED RESULT
Don't trigger those. Mail is a genuine gmail one that came in, and is being forwarded to another mail address. Genuine all the way.
ANY ADDITIONAL INFORMATION
(DID NOT ANSWER QUESTION)
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
TITLE
FREEMAIL_FORGED_FROMDOMAIN triggered for plesk internally forwarded mail
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk 18.0.48, AlmaLinux 8.7
PROBLEM DESCRIPTION
Send an email from Gmail (as an example) to a mailbox on a Plesk server. The receiving email address [email protected] (no matter if the mailbox is enabled or not) has forwarding set up to another mail address [email protected] of a different domain, but on the same Plesk server.
Lets assume the mailbox for [email protected] is enabled. Allows for checking the mail headers.
The gmail mail comes in and the header is all ok. Nothing special special triggers during spam testing.
Check the header of the forwarded email in the mailbox of [email protected]
Spam testing now triggers FREEMAIL_FORGED_FROMDOMAIN. Actually as well as HEADER_FROM_DIFFERENT_DOMAINS.
Both are obiously very wrong and should not trigger.
The second trigger is already pointed out here: Forwarded to devs - SPF_FAIL for internally forwarded emails in detail.
EDIT: We use Plesk Email Security, not the "standard" setup, but I believe the same problem happens without PES as well.
STEPS TO REPRODUCE
As described in above problem description.
ACTUAL RESULT
spam testing for forwarded mail from gmail triggers FREEMAIL_FORGED_FROMDOMAIN . [And HEADER_FROM_DIFFERENT_DOMAINS].
EXPECTED RESULT
Don't trigger those. Mail is a genuine gmail one that came in, and is being forwarded to another mail address. Genuine all the way.
ANY ADDITIONAL INFORMATION
(DID NOT ANSWER QUESTION)
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug