• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

Freshly installed server - unable to log in

EdwardG

New Pleskian
On a freshly installed server, Ubuntu 10.04, Plesk 10.2.0, there is an encrypted password in /etc/psa/.psa.shadow. I ran this:
/usr/local/psa/bin/admin --show-password

The password shown matched what was put when the server was built.

The decrypted password won't let me log in as 'admin' to the panel.

I'm not sure how to go about troubleshooting this. Any suggestions?

Thanks,

Ed G.
 
Back
Top