Issue FTP Directory Issue

[munchlaxmatt]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

Plesk Obsidian Web Admin Se Edition 18.0.59 Update #2

I have all the required passive ports enabled on the Plesk Firewall as per the documentation and also the LightSail Firewall set up too but still getting error viewing the directory.