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FTP file uploads not showing instantly ( delay )

David Aguilar

Basic Pleskian
Hi,

we have a problem with some plesk11 servers. When customers upload a changed file ( not new ) there's a delay of 2 hours until changes are showed on web.

We try it with or without nginx reverse proxy.
Any clue would be much appreciated
 
A stupid question but, do you hit like CTRL+F5 to delete cache on that or smth like that?

When you upload the new file, if you browse to it through file manager, do you see new file and changes? Or same thing, do you see new file/changes through your FTP client?

Are you using something like Cloudflare or? Because this is very weird situation
 
Yes of course, all this steps were checked.

Anyway I think i found the culprit, i think it was APC cache , caching php changes to the default TTL I had in config. Is there any way to have APC and if file has changed, refresh that into cache ?

Thanks
 
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