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FTP timeout

R

rapidsystems

Guest
I am having an issue that when users login to use ftp it just times the connection out almost instantly. Just updating a small page it is just timesout. Any help on this would be greatly appreciated. Thanks.
 
the most probably the problem in passive FTP ports. Please try to disable firewall and check connection to FTP. If it helps, it means that the issue is in passive ports. Please open firewall ports in Parallels Plesk control panel->server->FTP Settings. Also I advice you to check the following article:

http://kb.odin.com/en/1458
 
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