Full hostname

[baravalle]

Hi,
I'm trying to configure my Plesk installation.

I have a problem with a screen (server -> server preferences): when I try to set up the host name, it doesn't accept any value (none of the domains installed in the server). How do I change it/set a correct value? I did save localhost.localdomain by mystake and now I can eaccess plesk only using the ip.

Thanks,
Andres

 

[poke]

Is this a Virtuozzo Plesk VPS? or dedicated?

If it's VZ, you may have better luck changing the hostname in the VZPP, :4643

You may even need to get your HSP involved, in some cases.

Have a good one

Jason

 

[Amin Taheri]

What happens when you try? Errors appear? Does anything appear in the psa logs?
To find your logs, first find your product root.

cat `locate psa.conf` | grep PRODUCT_ROOT_D | uniq | awk '{ print $2 }'

(In lots of cases its /usr/local/psa but the above code will tell you for sure)

tail -f /usr/local/psa/admin/logs/httpsd_error_log

That will give you a real time listing of the error logs from PSA - once you run that code go back to the screen in PLESK and try it again, if any Plesk related errors occur it should display them on the ssh screen. Press Ctrl-C to get back to a prompt.

You can also try fixing it manually from SSH, but this wont update Plesk.

Go into /etc/hosts and setup your local resolver to point locally,
So it looks something like

127.0.0.1               localhost.localdomain localhost
ip.ip.ip.ip                hostname hostname.domain

you can also go into /etc/sysconfig/network and edit the HOSTNAME item there.

if you change the network settings do

/sbin/service network restart

Then from the prompt type

hostname

if its not correct, type

hostname my.hostname.com

with your real value of course.

 

[baravalle]

That will give you a real time listing of the error logs from PSA - once you run that code go back to the screen in PLESK and try it again, if any Plesk related errors occur it should display them on the ssh screen. Press Ctrl-C to get back to a prompt.

You can also try fixing it manually from SSH, but this wont update Plesk.

Hi,
thanks for answering.

It didn't work - no error reported in the relevant error log.

Go into /etc/hosts and setup your local resolver to point locally,
So it looks something like

127.0.0.1               localhost.localdomain localhost
ip.ip.ip.ip                hostname hostname.domain

that's already correct, checked

you can also go into /etc/sysconfig/network and edit the HOSTNAME item there.

if you change the network settings do

/sbin/service network restart

Then from the prompt type

hostname

if its not correct, type

hostname my.hostname.com

with your real value of course.

and this is correct too. I have restarted the network as well, just in case, and doesn't change the situation:

1) http://ip:8443 -> correct
2) https://ip:8443 -> correct
3) http://domainname:8443 -> incorrect, redirects to localhost.localdomain
4) htts://domainname:8443 -> correct

Any more suggestions?

Thanks again,
Andres

 

[Amin Taheri]

Check out /etc/httpd/conf.d/zz010_psa_httpd.conf and make sure its setup properly.

 

[baravalle]

Check out /etc/httpd/conf.d/zz010_psa_httpd.conf and make sure its setup properly.

I don't have a directive for port 8443 in that file - is that normal?

Andres

 

[Amin Taheri]

yeah, thats normal. The 8443 stuff is in /usr/local/psa/admin/conf/httpsd.conf

 

[baravalle]

Sorted

yeah, thats normal. The 8443 stuff is in /usr/local/psa/admin/conf/httpsd.conf

thank you very much - that was the error - the ServerName was set to localhost.localdomain, and same for the default error page. Corrected both and the problem is sorted now.

Thanks,
Andres