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sulabhpuri
New Pleskian
- Server operating system version
- ubuntu 20
- Plesk version and microupdate number
- Plesk 18
Hi, we have a website [redacted] we were trying to update mariaDB and read on some forum that you can run this command to update it.
In the digital ocean console, we ran the command - sudo apt-get dist-upgrade
After which we are not able to access the website, database or plesk (In digital ocean data is still there as disk shows 70% used) . Can you please help how to access Plesk again. We have backup of the Database with us.
This is what the console showed when we ran the command sudo apt-get dist-upgrade.
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
drweb-bases drweb-common drweb-daemon drweb-libs drweb-libs32 drweb-updater libc6-i386 libruby2.7
passenger-native-libs rake ruby ruby-minitest ruby-net-telnet ruby-power-assert ruby-test-unit
ruby-xmlrpc ruby2.7 rubygems-integration
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
libapache2-mod-passenger-plesk libpam-plesk mariadb-client-10.3 mariadb-client-core-10.3
mariadb-server mariadb-server-10.3 mariadb-server-core-10.3 passenger passenger-dev
plesk-awstats-configurator plesk-backup-utilities plesk-completion plesk-config-troubleshooter
plesk-core plesk-core-utilities plesk-dovecot plesk-dovecot-imap-driver plesk-dovecot-pigeonhole
plesk-git-http plesk-l10n plesk-mail-pc-driver plesk-modsecurity-configurator plesk-mysql-server
plesk-repair-kit plesk-resctrl plesk-roundcube plesk-service-node-utilities plesk-task-manager
plesk-web-hosting plesk-web-socket pp18.0.36-bootstrapper pp18.0.37-bootstrapper
pp18.0.38-bootstrapper pp18.0.39-bootstrapper pp18.0.40-bootstrapper pp18.0.41-bootstrapper
pp18.0.42-bootstrapper pp18.0.43-bootstrapper pp18.0.44-bootstrapper pp18.0.45-bootstrapper
pp18.0.46-bootstrapper pp18.0.47-bootstrapper pp18.0.48-bootstrapper pp18.0.49-bootstrapper
pp18.0.51-bootstrapper pp18.0.52-bootstrapper pp18.0.53-bootstrapper pp18.0.54-bootstrapper
pp18.0.55-bootstrapper pp18.0.56-bootstrapper pp18.0.57-bootstrapper psa psa-drweb-configurator
psa-libxml-proxy psa-locale-base-en-us psa-logrotate psa-mail-driver-common psa-phpmyadmin
psa-proftpd psa-updates psa-vhost
The following NEW packages will be installed:
ubuntu-pro-client-l10n
The following packages will be upgraded:
mariadb-common mysql-common ubuntu-advantage-tools
3 upgraded, 1 newly installed, 61 to remove and 0 not upgraded.
Need to get 228 kB of archives.
After this operation, 599 MB disk space will be freed.
N: Ignoring file 'mariadb.list.old_1' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
N: Ignoring file 'mariadb.list.old_2' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
Do you want to continue? [Y/n] y
Get:1 Index of /ubuntu/ focal-updates/main amd64 ubuntu-advantage-tools amd64 30~20.04 [203 kB]
Get:2 Index of /ubuntu/ focal-updates/main amd64 ubuntu-pro-client-l10n amd64 30~20.04 [18.4 kB]
Get:3 https://dlm.mariadb.com/repo/mariadb-server/10.6/repo/ubuntu focal/main amd64 mysql-common all 1:10.6.16+maria~ubu2004 [2900 B]
Get:4 https://dlm.mariadb.com/repo/mariadb-server/10.6/repo/ubuntu focal/main amd64 mariadb-common all 1:10.6.16+maria~ubu2004 [4072 B]
Fetched 228 kB in 1s (373 kB/s)
N: Ignoring file 'mariadb.list.old_1' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
N: Ignoring file 'mariadb.list.old_2' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
Preconfiguring packages ...
(Reading database ... 158228 files and directories currently installed.)
Removing libapache2-mod-passenger-plesk (1:6.0.18-v.ubuntu.20.04+p18.0.57.0+t231106.2014) ...
Module passenger already disabled
Removing plesk-awstats-configurator (18.0-v.ubuntu.20.04+p18.0.56.0+t230919.0744) ...
Removing plesk-roundcube (1.6.5-v.ubuntu.20.04+p18.0.57.0+t231107.0857) ...
Removing plesk-web-hosting (18.0-v.ubuntu.20.04+p18.0.57.0+t231106.2014) ...
Removing psa-vhost (18.0-v.ubuntu.20.04+p18.0.56.0+t230919.0744) ...
Removing psa-updates (18.0-v.ubuntu.20.04+p18.0.56.0+t230919.0744) ...
Removing pp18.0.43-bootstrapper (18.0-v.ubuntu.20.04+p18.0.43.1+t220414.1850) ...
Removing mariadb-server (1:10.3.38-0ubuntu0.20.04.1) ...
Removing passenger-dev (1:6.0.18-v.ubuntu.20.04+p18.0.57.0+t231106.2014) ...
Removing passenger (1:6.0.18-v.ubuntu.20.04+p18.0.57.0+t231106.2014) ...
Removing psa-drweb-configurator (18.0.52-ubuntu.20.04.230726.1312) ...
Skipped setting up monitoring in WatchDog as it is not accessible
userdel: drweb mail spool (/var/mail/drweb) not found
groupdel: group 'drweb' does not exist
In the digital ocean console, we ran the command - sudo apt-get dist-upgrade
After which we are not able to access the website, database or plesk (In digital ocean data is still there as disk shows 70% used) . Can you please help how to access Plesk again. We have backup of the Database with us.
This is what the console showed when we ran the command sudo apt-get dist-upgrade.
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
drweb-bases drweb-common drweb-daemon drweb-libs drweb-libs32 drweb-updater libc6-i386 libruby2.7
passenger-native-libs rake ruby ruby-minitest ruby-net-telnet ruby-power-assert ruby-test-unit
ruby-xmlrpc ruby2.7 rubygems-integration
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
libapache2-mod-passenger-plesk libpam-plesk mariadb-client-10.3 mariadb-client-core-10.3
mariadb-server mariadb-server-10.3 mariadb-server-core-10.3 passenger passenger-dev
plesk-awstats-configurator plesk-backup-utilities plesk-completion plesk-config-troubleshooter
plesk-core plesk-core-utilities plesk-dovecot plesk-dovecot-imap-driver plesk-dovecot-pigeonhole
plesk-git-http plesk-l10n plesk-mail-pc-driver plesk-modsecurity-configurator plesk-mysql-server
plesk-repair-kit plesk-resctrl plesk-roundcube plesk-service-node-utilities plesk-task-manager
plesk-web-hosting plesk-web-socket pp18.0.36-bootstrapper pp18.0.37-bootstrapper
pp18.0.38-bootstrapper pp18.0.39-bootstrapper pp18.0.40-bootstrapper pp18.0.41-bootstrapper
pp18.0.42-bootstrapper pp18.0.43-bootstrapper pp18.0.44-bootstrapper pp18.0.45-bootstrapper
pp18.0.46-bootstrapper pp18.0.47-bootstrapper pp18.0.48-bootstrapper pp18.0.49-bootstrapper
pp18.0.51-bootstrapper pp18.0.52-bootstrapper pp18.0.53-bootstrapper pp18.0.54-bootstrapper
pp18.0.55-bootstrapper pp18.0.56-bootstrapper pp18.0.57-bootstrapper psa psa-drweb-configurator
psa-libxml-proxy psa-locale-base-en-us psa-logrotate psa-mail-driver-common psa-phpmyadmin
psa-proftpd psa-updates psa-vhost
The following NEW packages will be installed:
ubuntu-pro-client-l10n
The following packages will be upgraded:
mariadb-common mysql-common ubuntu-advantage-tools
3 upgraded, 1 newly installed, 61 to remove and 0 not upgraded.
Need to get 228 kB of archives.
After this operation, 599 MB disk space will be freed.
N: Ignoring file 'mariadb.list.old_1' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
N: Ignoring file 'mariadb.list.old_2' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
Do you want to continue? [Y/n] y
Get:1 Index of /ubuntu/ focal-updates/main amd64 ubuntu-advantage-tools amd64 30~20.04 [203 kB]
Get:2 Index of /ubuntu/ focal-updates/main amd64 ubuntu-pro-client-l10n amd64 30~20.04 [18.4 kB]
Get:3 https://dlm.mariadb.com/repo/mariadb-server/10.6/repo/ubuntu focal/main amd64 mysql-common all 1:10.6.16+maria~ubu2004 [2900 B]
Get:4 https://dlm.mariadb.com/repo/mariadb-server/10.6/repo/ubuntu focal/main amd64 mariadb-common all 1:10.6.16+maria~ubu2004 [4072 B]
Fetched 228 kB in 1s (373 kB/s)
N: Ignoring file 'mariadb.list.old_1' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
N: Ignoring file 'mariadb.list.old_2' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
Preconfiguring packages ...
(Reading database ... 158228 files and directories currently installed.)
Removing libapache2-mod-passenger-plesk (1:6.0.18-v.ubuntu.20.04+p18.0.57.0+t231106.2014) ...
Module passenger already disabled
Removing plesk-awstats-configurator (18.0-v.ubuntu.20.04+p18.0.56.0+t230919.0744) ...
Removing plesk-roundcube (1.6.5-v.ubuntu.20.04+p18.0.57.0+t231107.0857) ...
Removing plesk-web-hosting (18.0-v.ubuntu.20.04+p18.0.57.0+t231106.2014) ...
Removing psa-vhost (18.0-v.ubuntu.20.04+p18.0.56.0+t230919.0744) ...
Removing psa-updates (18.0-v.ubuntu.20.04+p18.0.56.0+t230919.0744) ...
Removing pp18.0.43-bootstrapper (18.0-v.ubuntu.20.04+p18.0.43.1+t220414.1850) ...
Removing mariadb-server (1:10.3.38-0ubuntu0.20.04.1) ...
Removing passenger-dev (1:6.0.18-v.ubuntu.20.04+p18.0.57.0+t231106.2014) ...
Removing passenger (1:6.0.18-v.ubuntu.20.04+p18.0.57.0+t231106.2014) ...
Removing psa-drweb-configurator (18.0.52-ubuntu.20.04.230726.1312) ...
Skipped setting up monitoring in WatchDog as it is not accessible
userdel: drweb mail spool (/var/mail/drweb) not found
groupdel: group 'drweb' does not exist
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