• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Resolved GraphQL Error Mass E-Mail

pcds

New Pleskian
Server operating system version
Debian 10.13
Plesk version and microupdate number
18.0.70
Good Day
I'm logged in in the web interface as administrator. In Mass Email Messages when i click "Create template" or "Send Mass Email" i get the error :

GraphQL Error
Plesk\GraphQl\Values\ClientValue::email(): Return value must be of type string, null returned

How can I fix this?

Kind regards
 

Attachments

  • Screenshot 2025-07-03 110408.png
    Screenshot 2025-07-03 110408.png
    56.6 KB · Views: 2
Hello, @pcds . You likely have a user (customer/reseller) on the server missing an email address (which is required detail) in the Contact Information. Please execute the follow commands on the server:

plesk db
select id, cname, pname, login, email from clients where email is NULL\G

That should return the users who are missing the value, which you can then define in Customers/Resellers > user_name > Editing Contact Info > Email address field.
 
Hello, @pcds . You likely have a user (customer/reseller) on the server missing an email address (which is required detail) in the Contact Information. Please execute the follow commands on the server:



That should return the users who are missing the value, which you can then define in Customers/Resellers > user_name > Editing Contact Info > Email address field.
Thank you very much. This was the case. Now it works.
 
Back
Top