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Greylisting-Problem / Plesk 10

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by PeWa79, May 25, 2012.

  1. PeWa79

    PeWa79 Guest

    0
     
    Hi there,

    i've got a Problem with QMail. Sometimes when a Contact sends a Message to me the Email comes with a enourmous delay. Here are the logs for one example:


    May 24 11:18:05 host309 qmail-queue-handlers[32476]: from=sender@sendedomain
    May 24 11:18:05 host309 qmail-queue-handlers[32476]: to=empfänger@empfangsdomain
    May 24 11:18:05 host309 greylisting filter[32480]: Starting greylisting filter...
    May 24 11:18:05 host309 qmail: 1337851085.249732 new msg 7677102
    May 24 11:18:05 host309 qmail: 1337851085.249758 info msg 7677102: bytes 10820 from <return@pepperos-mail.de> qp 32483 uid 2020
    May 24 11:18:05 host309 qmail-queue-handlers[32476]: call_handlers: stop call handlers from dir '/opt/psa/handlers/before-queue/global'


    May 24 11:25:48 host309 /var/qmail/bin/relaylock[1483]: /var/qmail/bin/relaylock: mail from 207.126.144.133:53713 (eu1sys200aog112.obsmtp.com)
    May 24 11:25:49 host309 qmail-queue-handlers[1487]: Handlers Filter before-queue for qmail started ...
    May 24 11:25:49 host309 qmail-queue-handlers[1487]: from=sender@sendedomain
    May 24 11:25:49 host309 qmail-queue-handlers[1487]: to=empfänger@empfangsdomain
    May 24 11:25:49 host309 greylisting filter[1488]: Starting greylisting filter...
    May 24 11:25:49 host309 qmail-queue-handlers[1487]: call_handlers: stop call handlers from dir '/opt/psa/handlers/before-queue/global'


    May 24 11:47:28 host309 /var/qmail/bin/relaylock[5378]: /var/qmail/bin/relaylock: mail from 207.126.144.147:38168 (eu1sys200aog119.obsmtp.com)
    May 24 11:47:29 host309 qmail-queue-handlers[5382]: Handlers Filter before-queue for qmail started ...
    May 24 11:47:29 host309 qmail-queue-handlers[5382]: from=sender@sendedomain
    May 24 11:47:29 host309 qmail-queue-handlers[5382]: to=empfänger@empfangsdomain
    May 24 11:47:29 host309 greylisting filter[5383]: Starting greylisting filter...
    May 24 11:47:29 host309 qmail-queue-handlers[5382]: call_handlers: stop call handlers from dir '/opt/psa/handlers/before-queue/global'


    May 24 12:13:09 host309 /var/qmail/bin/relaylock[9181]: /var/qmail/bin/relaylock: mail from 207.126.144.117:37639 (eu1sys200aog104.obsmtp.com)
    May 24 12:13:09 host309 qmail-queue-handlers[9185]: Handlers Filter before-queue for qmail started ...
    May 24 12:13:10 host309 qmail-queue-handlers[9185]: from=sender@sendedomain
    May 24 12:13:10 host309 qmail-queue-handlers[9185]: to=empfänger@empfangsdomain
    May 24 12:13:10 host309 greylisting filter[9186]: Starting greylisting filter...
    May 24 12:13:10 host309 qmail-queue-handlers[9185]: call_handlers: stop call handlers from dir '/opt/psa/handlers/before-queue/global'


    May 24 13:16:11 host309 /var/qmail/bin/relaylock[18702]: /var/qmail/bin/relaylock: mail from 207.126.144.117:42087 (eu1sys200aog104.obsmtp.com)
    May 24 13:16:12 host309 qmail-queue-handlers[18706]: Handlers Filter before-queue for qmail started ...
    May 24 13:16:12 host309 qmail-queue-handlers[18706]: from=sender@sendedomain
    May 24 13:16:12 host309 qmail-queue-handlers[18706]: to=empfänger@empfangsdomain
    May 24 13:16:12 host309 greylisting filter[18707]: Starting greylisting filter...
    May 24 13:16:13 host309 qmail: 1337858173.049607 new msg 7677109
    May 24 13:16:13 host309 qmail: 1337858173.049644 info msg 7677109: bytes 32037 from <sender@sendedomain> qp 18710 uid 2020
    May 24 13:16:13 host309 qmail: 1337858173.063519 starting delivery 179638: msg 7677109 to local 2-empfänger@empfangsdomain
    May 24 13:16:13 host309 qmail: 1337858173.063555 status: local 1/10 remote 0/20
    May 24 13:16:13 host309 qmail-local-handlers[18711]: Handlers Filter before-local for qmail started ...
    May 24 13:16:13 host309 qmail-local-handlers[18711]: from=sender@sendedomain
    May 24 13:16:13 host309 qmail-local-handlers[18711]: to=empfänger@empfangsdomain
    May 24 13:16:13 host309 qmail-local-handlers[18711]: mailbox: /var/qmail/mailnames/fink-trans-ver.de/r.zahler
    May 24 13:16:13 host309 qmail: 1337858173.069411 delivery 179638: success: did_0+0+2/
    May 24 13:16:13 host309 qmail: 1337858173.069541 status: local 0/10 remote 0/20
    May 24 13:16:13 host309 qmail: 1337858173.069609 end msg 7677109


    May 24 13:31:39 host309 qmail-queue-handlers[20414]: Handlers Filter before-queue for qmail started ...
    May 24 13:31:39 host309 qmail-queue-handlers[20414]: from=empfänger@empfangsdomain
    May 24 13:31:39 host309 qmail-queue-handlers[20414]: to=sender@sendedomain
    May 24 13:31:39 host309 greylisting filter[20415]: Starting greylisting filter...
    May 24 13:31:39 host309 qmail: 1337859099.843085 new msg 7677267
    May 24 13:31:39 host309 qmail: 1337859099.843109 info msg 7677267: bytes 2419 from <empfänger@empfangsdomain> qp 20416 uid 2020
    May 24 13:31:39 host309 qmail: 1337859099.850526 starting delivery 179683: msg 7677267 to remote sender@sendedomain
    May 24 13:31:39 host309 qmail: 1337859099.850546 status: local 0/10 remote 1/20
    May 24 13:31:39 host309 qmail-remote-handlers[20417]: Handlers Filter before-remote for qmail started ...
    May 24 13:31:39 host309 qmail-remote-handlers[20417]: from=empfänger@empfangsdomain
    May 24 13:31:39 host309 qmail-remote-handlers[20417]: to=sender@sendedomain
    May 24 13:31:40 host309 qmail: 1337859100.811313 delivery 179683: success: 207.126.147.10_accepted_message./Remote_host_said:_250_Thanks/
    May 24 13:31:40 host309 qmail: 1337859100.811351 status: local 0/10 remote 0/20
    May 24 13:31:40 host309 qmail: 1337859100.811361 end msg 7677267

    Why doesn't QMail take the Mail at 11:25 ?


    Thanx Peter
     
  2. minosj

    minosj Basic Pleskian

    17
     
    Joined:
    Oct 26, 2010
    Messages:
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    Hi,

    I think its a feature of Plesk mail server. The mails will automatically send if the first attempt fails to the sender address. You can see the details from the below kb. Please check are you able to send mails to the sender mail address ?


    http://kb.parallels.com/6359
     
  3. PeWa79

    PeWa79 Guest

    0
     
    I know how Greylisting works, as you see in the Logfiles the mail has been delivered, but after several attempts.

    This can't be right, because after the first deny my emailserver should accept the message from the sender.

    So perhaps you can tell me what the Problem of the configuration or the specific situation is?

    perhaps you can see in the logfile sth that is not correct.

    If I send a mail to the sender it will arrive within short time :-(
     
  4. Faris Raouf

    Faris Raouf Silver Pleskian Plesk Guru

    31
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    Joined:
    Mar 15, 2009
    Messages:
    667
    Likes Received:
    17
    I can't tell for sure, but it appears that the email is being sent from different IP addresses in the initial tries (.133, .147) then finally .117 is used. This is why it isn't being accepted at 11:25 as you might initially expect.
     
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