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Help! Latest yum upgrade broke plesk & site. Wont start. Donation for help!

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by jayvin, Nov 19, 2010.

  1. jayvin

    jayvin Basic Pleskian

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    Please help, ran a 'yum upgrade' via ssh, which ive done many times before without issue (last 'yum upgrade' was about a week ago), im running on plesk 9.5.2 and it wont start after the latest yum upgrade (& site is down). yum reported it updated successfully. Psa wont restart.

    I cant even connect via ssh. Please help, I need my vps. Willing to donate for help.
    Some info from the error logs:

    Error log:
    /var/log/sw-cp-server/error_log
    mysql log file:
    Am desperate to get the site back, please help.
     
    Last edited: Nov 19, 2010
  2. jayvin

    jayvin Basic Pleskian

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    Please im willing to pay for assistance.

    I cant login via normal SSH but if I put virtuozzo into repair mode I can login to the root of the server via SSH (virtuozzo puts data into /repair directory).

    I'm self employed and need it back online
     
  3. IgorG

    IgorG Forums Analyst Staff Member

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    Please provide me OS version and output of 'rpm -q psa' command.
    BTW, you should update VPS with 'vzpkg update VPS_ID' command from Virtuozzo node instead yum update inside VPS.
     
    Last edited: Nov 21, 2010
  4. jayvin

    jayvin Basic Pleskian

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    Linux CentOS 5 with Plesk 9 (64-bit)

    Are you saying I shouldnt be running the 'yum upgrade' command frequently?

    and how do I:

    I had to re-image server then apply backup. Im stuck on 9.5.2. If I run any more upgrades via 'yum upgrade' or via the plesk panel admin updater it breaks everything.

    so now im stuck on a build I cannot update via 'yum upgrade' and cannot update via the plesk admin software updater.

    I ran rpm -q psa and got this: psa-9.5.2-cos5.build95100504.10

    Issue I detailed here along with other users having the same issue, support havent responded.

    http://forum.parallels.com/showthread.php?p=429021

    and

    http://forum.parallels.com/showthread.php?t=105658

    I also asked for help at the atomic forums here: http://www.atomicorp.com/forum/viewtopic.php?f=18&t=4549&start=0
     
  5. NorbertH

    NorbertH Guest

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