• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Hosted websites down after update to 8.1

P

Phil Wareham

New Pleskian
Hello there,
I have just upgraded to 8.1, however now all our hosted websites are inaccessible from a browser and return the following message:

"Forbidden

You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."

Email still seems to work and I can connect to them via FTP fine. Everything seemed to be working OK when I was using 8.0.1. Anyone got any ideas what's wrong?
Cheers, Phil
 
Working Now

Hi there,
The virtual host information was missing from httpd.conf after the update to 8.1. Simply disabling and then enabling each website we host within the plesk control panel forced it to rewrite the relevant sections of the httpd.conf file. Now all it works fine again (fortunately we only host 16 sites so it was quite a quick fix).
FYI my operating system is CentOS 3.6.
Cheers,
Phil
 
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