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  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

How do I close or delete a Helpdesk Ticket?

K

kuhle

Guest
I have some tickets that were created in the Helpdesk which I need to close. It appears that I am unable to delete them without sending anything back to the sender. This frequently happens with companies sending notice of scheduled maintenance, or occasionally spammers.

Can someone tell me how to close tickets without sending anything to the initiator? Thanks.
 
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