• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

How do I upgrade from Plesk Panel for Windows 9.5.2 to 9.5.5

S

ShawnW

Guest
Hi Everyone,

Trying to upgrade our Plesk Panel for Windows, running on Windows 2008 R2 Enterprise, 9.5.2 to 9.5.5. Have tried the following without success.

#1, Downloaded plesk_9.5.5_build110704.11.exe and when tried to run the program got the following error:

Fatal error during Installation. (Error code 1603) at Unable to execure "C:\Program Files (x86)\Parallels\Install\110704.11\Plesk.msi" REINSTALLMODE=vomus

#2, Got similar error when tried to use the Plesk Panel Auto Updater, http://download1.parallels.com/Ples...stallation-guide/index.htm?fileName=32486.htm . This time got the following message:

The remote server returned an error: (404) Not Found. http://autoinstall.plesk.com/420FF3A6-FF3D-4B04-A9F2-896B2692EFB7.xml.crc

Also received similar error when tried to check for update in Plesk Panel, Home > Help & Support > Updates:

Error: Unable to retrieve a list of available updates: Unable to run `pleskautoupdate` utility: System.Exception: The remote server returned an error: (404) Not Found. http://autoinstall.plesk.com/420FF3A6-FF3D-4B04-A9F2-896B2692EFB7.xml.crc
at PleskUpdater.Updater.check()
at PleskAutoUpdate.App.Main(String[] args)

Or are there patches we can just install or replace to bring our current build to the latest release.

Thanks!

Shawn
 
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