Resolved Impossible to update ubuntu 22.04.5 LTS after installation of plesk 18.0.64 #1 error mail message 404 on online.net server (dedibox from scaleway) FR

[kristobal1969]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

Plesk 18.0.64 #1

Hello to everybody,
I have installed ubuntu 22.04.05 LTS from my dedibox account on a dedicated server. This installation is done through scaleway dedibox here : Online / Dedibox - Console
All is ok until I install plesk 18.0.64 #1
I am unable to upgrade ubuntu. I get a message via mail with all this information :

Error: Unable to get packages list: 2024-10-15 09:55:38 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2024-10-15 09:55:39 ERROR: Apt cache fetch failed: E:Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80], E:Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy-updates/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80], E:Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy-backports/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80], E:Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy-security/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80], E:Some index files failed to download. They have been ignored, or old ones used instead. 2024-10-15 09:55:39 ERROR: E:Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80], E:Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy-updates/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80], E:Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy-backports/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80], E:Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy-security/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80], E:Some index files failed to download. They have been ignored, or old ones used instead. 2024-10-15 09:55:39 ERROR: Exited with returncode 1.

when accessing /etc/apt/sources.list I can see this informtion :

Hit:1 Index of /pool/PSA_18.0.64_15680 jammy InRelease
Get:2 Index of /ubuntu/ jammy InRelease [270 kB]
Hit:3 Index of /pool/PHP_7.3.33_13 jammy InRelease
Hit:4 Index of /PHP74_17 jammy InRelease
Hit:5 Index of /PHP80_17 jammy InRelease
Hit:6 Index of /PHP81_17 jammy InRelease
Hit:7 Index of /PHP82_17 jammy InRelease
Hit:8 Index of /PHP83_17 jammy InRelease
Get:9 Index of /ubuntu/ jammy-updates InRelease [128 kB]
.........
Fetched 270 kB in 1s (296 kB/s)
Reading package lists... Done
E: Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80]
E: Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy-updates/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80]
E: Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy-backports/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80]
E: Failed to fetch http://mirrors.online.net/ubuntu/dists/jammy-security/main/binary-i386/Packages 404 Not Found [IP: 51.159.47.195 80]
E: Some index files failed to download. They have been ignored, or old ones used instead.

The problem is that the mirrors on online.net that is the scaleway company domaine for upgrading is 404.

They say that this should not have happened and that is because of Plesk.

Anyway, they gave me the solution to change the mirrors to ubuntu's which is this one :

sed -i 's|http://mirrors.online.net/ubuntu|http://fr.archive.ubuntu.com/ubuntu|g' /etc/apt/sources.list

and afterward :

apt-get update + upgrade

This worked for me
Just in case you had the same problem or it occurs another time to me in the future

 

[kristobal1969]

For my memory and if it can help others