• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

How do I view what spam is being filtered on an account?

D

djtech2k

Guest
I have Plesk 9.0.1 on Linux. I have a hosted account that is a group that is used for email distribution. Spam filtering is turned on. The user is complaining that emails are not passing thru in some cases, so I suspect its getting caught by spamassassin. How can I view what is has been identified as spam or what is being blocked actively?

I have openend the account settings in Plesk, but there is nothing listed in the training tab since its not a mailbox. I also checked the whitelist and blacklist.
 
Just to follow-up, this account is a group account, so all messages get delivered to other mailboxes. The group account has spam blocking turned on as well as the individual mailboxes that are members of the group.

So I need to find out if spamassassin is blocking/marking/deleting messages or if there is an external problem that is causing the messages to never hit my mail server.
 
Back
Top