HTTPD don't work, after update from 8.1 to 8.4

[juliana]

HTTP don't work, after update from PLESK 8.1 to 8.4

I have done the update from the control panel of plesk (updater), after this update all the web site don't work.
http Not Accessable
The other services are working normally and without problem.

Traceroot results
FTP - O.K
SMTP - O.K
HTTP - 80 Error: TimedOut
POP3 - 110 +OK Hello there.
IMAP - 143 * OK

 

[juliana]

the results of this commands form ssh told me that the port 80 its already in use. Please help thanks.
/usr/local/psa/admin/bin/websrvmng -av

(98)Address already in use: make_sock: could not bind to address [::]:80
(98)Address already in use: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
Unable to open logs
websrvmng: Service /etc/init.d/httpd failed to gracefully restart
websrvmng: Service /etc/init.d/httpd failed to gracefully restart

the apache don't listen the http how can i fix that?
[root@ldc762 ~]# netstat -l | grep http
tcp 0 0 *csync-https *:* LISTEN
tcp 0 0 *:http *:* LISTEN
tcp 0 0 *:https *:* LISTEN

 

[juliana]

I think that on my server running two apache, when from plesk cpanel i terminate the apache service, to the task manager show that the proccess apache is running. If i kill the apache proccess after 2 minutes it's running again.
It is very important your help.

 

[wsani]

Try grepping for the process instead of the network stack. So, ps -ef | grep httpd, if you have any kill them, then try service httpd start.

 

[juliana]

wsani thank you for your reply.
]# ps -ef | grep httpd
apache 27317 1 91 18:32 ? 00:00:24 /usr/sbin/httpd
root 27626 6877 0 18:33 pts/0 00:00:00 grep httpd

the apache process i can kill it but the root process i can't.
can you please give me the full command for the httpd start.
thanks

 

[wsani]

That's okay because the root process is actually you running grep on httpd. So, with httpd killed, you can run service start httpd.

EDIT: Sorry, I meant:

$ service httpd start

 

[juliana]

That's okay because the root process is actually you running grep on httpd. So, with httpd killed, you can run service start httpd.

EDIT: Sorry, I meant:

$ service httpd start

==============
I have try but Not results

[root@ldc762 ~]# ps -ef | grep httpd
root 3088 1976 0 19:23 pts/1 00:00:00 grep httpd
apache 28432 1 98 18:34 ? 00:47:49 /usr/sbin/httpd

[root@ldc762 ~]# service httpd start
Starting httpd: (98)Address already in use: make_sock: could not bind to address [::]:80
(98)Address already in use: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
Unable to open logs
[FAILED]

 

[breun]

The output of ps shows there is still a httpd process. First kill that one (kill 28432 in this case) and then try service httpd start.

 

[juliana]

That don't help, have you any other idea what can i do to save my server?

 

[breun]

Can't you kill the old httpd process, or won't httpd start? In]n that last case, check the logs.

 

[juliana]

i have done the httpd start sucessfull. but the problem is how can i see the old httpd process to kill it.
the httpd start don't help.

 

[breun]

If httpd has started succesfully then I guess all is fine.

 

[juliana]

my web sites don't work, and i think that the prb is the old httpd, how can kill this process.
when hit my server ip from firefox, told me connection interupted.

 

[breun]

I don't think that is the problem. Is httpd running ok or not? What does service httpd status say? Anything in your logs?

 

[juliana]

[root@ldc762 ~]# service httpd status
httpd (pid 4769) is running...

Can you plase told me how can i access to the logs?

 

[breun]

The problem used to be that httpd wouldn't start, but it appears to be running now. What is the exact problem you're having now?

You can view a domain's logs via Plesk or see the files in /var/www/vhosts/<example.com>/statistics/logs . There's also the main httpd logs in /var/log/httpd.