• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

I am helplesss

yatint

Basic Pleskian
Hello,

while adding subscription I am getting this error :

Unable to update domain data: Execute websrvmng --add-domain "--domain-name=mytest.com" failed with error code 1: Contains non LDH characters In rdidna module Exception type: realdev.net.idna.IDNAException at realdev.net.idna.DnsIDNA.toASCII(String input, Boolean allowUnassigned, Boolean useSTD3ASCIIRules) at realdev.net.idna.DnsIDNA.toASCII(String input) at IIS7WebSite.get_bindings(IIS7WebSite* , list >* )

I restarted server, restared IIS. but nothing happen.

Reconfigured IIS but still same problem..

Please assist me ASAP

Regards,
Yatin
 
Last edited:
It may be caused by forged hostnames in IIS bindings for webmail(mewebmail) and sqladmin(default) websites. These sites are both created and managed by Plesk. They are providing webmail and SQL admin services for your websites.

The issue is that in the IIS Manager -> site_name -> Bindings, for some bindings there can be defined custom host names like domain-name_old, with "_" sign or something else that cannot be used in domain names.

To fix the issue, just remove all forged bindings.
 
Hello,

Thanks IgorG.

Now there is one new error : while creating new subscription I am getting error :

C structured exception: 0xc0000005

Any suggestion ?
 
Last edited:
Hello,

Thanks IgorG.

Now there is one new error : while creating new subscription I am getting error :

C structured exception: 0xc0000005

Any suggestion ?

Do you have any additional related error messages in logs?
 
Here it is :

WebServerManager::addVhost() failed: websrvmng failed: External component has thrown an exception. In IIS7NativeProvider module Exception type: System.Runtime.InteropServices.SEHException at _CxxThrowException(Void* , _s__ThrowInfo* ) at IIS7VirtualDir.get_parent(IIS7VirtualDir* , auto_ptr* ) C structured exception: 0xc0000005

If you want I can provide you server login details to investigate this issue..

Regards,
Yatin
 
Back
Top