• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

I can't reinstall Plesk

M

MatzeITB

Guest
Hello,

my Plesk is broken and I can't reinstall ist. I don't know what can I do that my Plesk finally works again. I hope YYou can help me. The Logfile is attached.


G33tz
Matze
 

Attachments

  • logfile.txt
    5.2 KB · Views: 40
It seems that it is a problem with 'mysql' database. What version of mysql are you using?
Try upgrading mysql prior to plesk upgrade.
 
I dont have a mysql.servers table either in my working installation - so I think you can probably ignore that.

it looks like
Code:
ERROR while trying to execute SQL query, the query was: DELETE FROM mysql.user WHERE user = ''; FLUSH PRIVILEGES;

is what is causing the problem though, perhaps you can manually insert this user?

try running this command, and then retrying your installation

Code:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` mysql -e "insert into mysql.user (user) values ('');"
 
Hi,

i have also a Problem with reinstall Plesk.

I tried everything i got in mind. In the end i tried to install the Packed witch i downloaded from parallels site. then i get this faulreport:

Checking whether the package dependencies are resolved.
E: Broken packages
ERROR: autoinstaller: Error in execution of DEBIAN_FRONTEND=noninteractive

terminate called after throwing an instance of 'error'


If i use apt-get then i get this one:

The following packages have unmet dependencies.
psa: Depends: psa-locale-base-9.2.3
Depends: psa-proftpd-start
Depends: psa-api (>= 9.2.3) but it is not going to be installed
Depends: plesk-skins-9.2.3
E: Broken packages


i hope this are not to stupid questions... :(
 
Back
Top