• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Resolved Immediate Logout after logging in using Safari Browser and OSX Sonoma

I

iraweintraub

New Pleskian
Server operating system version
Ubuntu 22.04
Plesk version and microupdate number
Obsidian 18.0.55
Using Safari Browser and OSX Sonoma. Trying to log in to Plesk Obsidian 18.0.55, logs in and then immediately logs back out to login screen. Does not happen with Google Chrome Browser, same OS. Any ideas?
 
iraweintraub said:
Using Safari Browser and OSX Sonoma. Trying to log in to Plesk Obsidian 18.0.55, logs in and then immediately logs back out to login screen. Does not happen with Google Chrome Browser, same OS. Any ideas?
Click to expand...
It's not a Plesk issue. It must be the config / setup of Safari / your device.
We only use Mac devices and several of those are running MacOS Sonoma (the others are using iOS 17.02 and/or iPadOS 17.0.2). We have no issues logging in to Plesk Obsidian 18.0.55 via Safari / Firefox / Brave etc and to be fair, never have had, with all of the previous Plesk and / or MacOS / iOS / iPadOS releases.

Maybe you could check all of your chosen settings within Safari, plus, any anti-virus software that your might have chosen to use (that may impact on Safari) plus, the usual... clear related cookies & cache & then retry etc
 
iraweintraub said:
I changed the setting in Plesk: Tools and Settings, Session Management, Session Settings, "Allow IP address changes during a single session" - I checked that setting. It seems to work now without an issue.
Click to expand...
Great that you've confirmed that it was not a MacOS / iOS / iPadOS or Mac Device issue. That was always going to be the case to be fair.
In your original post, you didn't mention that you had a variable local IP address, when accessing your Plesk hosting account (e.g. via DHCP from ISP or VPN usage etc) as that would have helped, but you've now found the corrective action yourself, which is perhaps a better experience in the long term. FWIW That Plesk setting, is a basic Plesk setup requirement, which should be aligned with your pre-chosen access details. It's not a Plesk fault, it's just a config variable.
 
You must log in or register to reply here.

Similar threads

D
Question SSH commands in file edit window not working on MacOS browsers
Replies
7
Views
1K
David Borrink
D
J
Input Log browser started causing high load
Replies
10
Views
2K
jorge ceballos
J
P
Question Getting X-Forwarded-For IP address from behind a nginx proxy server
Replies
4
Views
2K
philglau
P
A
Resolved Immediately logged out after creating email accounts
Replies
2
Views
740
AUSER
A
C
Issue Connection failed" despite restarting Apache and Nginx
Replies
1
Views
446
AYamshanov
AYamshanov
Back
Top