Question IP of Plesk thumbnails service

[Pascal_Netenvie]

Server operating system version

Debian 11.11

Plesk version and microupdate number

Plesk Obsidian 18.0.68 Update #2

Hello,
i need to Whitelist Plesk service used to make site thumbnails in Plesk Backoffice ...
It is blocked by our Cloudflare settings and i need to know service IP.

Thanks to Plesk team to communicate on it ...

 

[Raul A.]

Please see https://support.plesk.com/hc/en-us/articles/13302778306199-What-is-Plesk-Screenshot-Service

The access logs show several IP addresses as sources for such requests. But all have the same User-Agent

"Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"

 

[Pascal_Netenvie]

Thanks for your answer.
The problem is User-Agent is not very reliable ...

 

[Raul A.]

I don't anticipate a drastic change in this bot's UserAgent. You can use something like ``Plesk screenshot bot``.

You can also disable the feature from panel.ini.

 

[Pascal_Netenvie]

I mean it's easy to send a modified User-agent, harder to change an ip when sending request so it's much more secure to whitelist by ip than by User-agent.
Whatever this feature is not really essential so i will perhaps disable it.